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Group Life Policy Servicing Administrator

Keystone Solutions
Elsene

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Détails de l'emploi

Temps plein
Il y a 3 heures

Qualifications

Français
Microsoft Excel
Néerlandais

Description complète du poste

Mission Overview:

We are seeking a Group Life – Policy Servicing Administrator for a consultancy mission at a client site, representing Keystone Solutions. This role involves providing backfilling support and ensuring the efficient processing of affiliated member files in accordance with established procedures and applicable regulations.

Expected Deliverables:

Complete processing of affiliated member files in accordance with procedures and applicable regulations.

Role & Responsibilities:

Manage existing contracts and modify them if necessary, in compliance with legal, fiscal, and internal regulations.
Properly analyze customer and broker requests via email and phone.
Process requests quickly and efficiently and ensure follow-up with clients.
Ensure follow-up on communications and process the information provided by relevant organizations.

Expected Profile:

Knowledge:

Knowledge of coverage types: life, death, disability, hospitalization.
Understanding of how group insurance contracts work.
Knowledge of regulations related to extralegal benefits and taxation.
Knowledge of relevant processes.

Competencies:

Clear communication: Effectively communicate with clients and brokers to ensure transparency, accuracy, and mutual understanding.
Case management: Handle multiple files simultaneously while respecting legal deadlines and prioritizing tasks appropriately.
Use internal tools to input and track files (Excel, Word, Outlook, central/mainframe systems).

Mindset:

Service-oriented with empathy.
Attention to detail and accuracy.
Proactive.
Flexible.
Team player and collaborative.
Solution-oriented.

At Keystone Solutions, we pride ourselves on our consultancy nature, offering dynamic projects that provide turbo-charged learning opportunities. As a

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today .

Duration: As soon as possible - 30/09/2026 4 months • (full time)

Skills required:

Attention to detail & accuracy - Level: Advanced - Most recent: Any time
Case management & prioritization - Level: Advanced - Most recent: Any time
Client & broker communication - Level: Advanced - Most recent: Any time
Policy / contract management - Level: Advanced - Most recent: Any time
Regulatory & insurance knowledge - Level: Advanced - Most recent: Any time

Language requirements:

Dutch or French
Level Professional working proficiency

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