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CRM Project Manager

EASI SA -
Louvain

Soumettre votre candidature

Détails de l'emploi

Avantages

Éco-chèques
Voiture de société
Assurance hospitalisation

Qualifications

Français
Anglais
Master
Gestion de projet
Bachelier
IT

Description complète du poste

Job description

As a Project Coordinator for CRM projects, you are the driving force behind the successful implementation of modern CRM solutions for our clients. You manage projects from A to Z, overseeing planning, budget, and scope, and coordinating both client and internal teams toward a successful outcome.

You will work on multiple CRM projects simultaneously, for clients in various industries. Today you may be guiding an international player in the pharmaceutical sector, and tomorrow you could be supporting an innovative retail scale-up. Variety and dynamism are key elements you’ll encounter every day in this role.

You’ll be part of an organization that has been recognized as one of Belgium's Best Workplaces since 2015 – and that’s reflected in our culture, approach, and team spirit.

Responsibilities

After an in-depth onboarding by our CRM experts, you will take on your role independently and be responsible for:

Coordinating and managing CRM implementations for clients
Creating and monitoring project plans, deadlines, and budgets
Leading functional and technical teams (consultants, developers, integration specialists)
Acting as the central point of contact for clients and managing expectations
Identifying risks and taking proactive action when needed
Organizing and facilitating workshops, demos, and status meetings
Ensuring timely and high-quality delivery of project deliverables
Supporting change management and user adoption for clients
Reporting progress to internal and external stakeholders

Profile

Must-have:

Bachelor's or Master’s degree, preferably in IT, Business, or Management
At least 2 years of experience as a project coordinator or project manager in CRM projects
Strong knowledge of CRM solutions and project methodologies
Excellent organizational skills and attention to detail
Client-focused, strong communicator, and solution-oriented
Comfortable working in a multi-project environment
Willing to visit clients on-site 2 to 3 days per week
Valid driving license (Category B)
Excellent command of English

Nice to have:

Fluent in French
Affinity with digital transformation and IT systems
Strong analytical and critical thinking skills
Commercial flair – able to spot opportunities with clients

Benefits

Competitive compensation package with fringe benefits:

Company car with fuel/charging card (unlimited within Belgium)
Meal and eco vouchers
Hospitalization insurance (optional outpatient and dental coverage)
Group insurance
Mobile subscription
Extra vacation days based on seniority
Cafeteria plan for optimizing bonuses and year-end premiums

Inspiring work environment:

Transparent communication & flat organizational structure
Modern offices with a focus on well-being and collaboration
Team activities: teambuildings, sports events, galas, etc.
Gaming room, free breakfast, fruit, afterwork Fridays, and great coffee ;-)

Growth opportunities:

Fast career growth, both horizontally and vertically
Opportunity to become a shareholder after 3 to 4 years

Soumettre votre candidature

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : crm developer (brussels, bru)

Job description

Responsibilities

Profile

Must-have:

Nice to have:

Benefits

Competitive compensation package with fringe benefits:

Inspiring work environment:

Growth opportunities:

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