20 meilleures offres (operations manager, région de bruxelles capitale) (à pourvoir)

Team Leader Operations Nickel Belgium W/M
FINANCIERE DES PAIEMENTS ELECTRONIQUES —Bruxelles
- Temps plein
- Expérience en gestion d'équipe
- En présentiel
- Travail à domicile
- Assurance vie
Postuler rapidement
il y a 11 jours
Operations Manager, Belgium
Upway —Bruxelles
- De 55 000 € à 65 000 € par an
- Temps plein
- Anglais
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Job | Service Delivery Manager Infrastructure, Operations & Service Management | Brussels
ERGO Insurance —Bruxelles
- Temps plein
- Télétravail
- Expérience en gestion d'équipe
- IT
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Expert Project Manager - Operational Transformation
bpost —Bruxelles
- Master
- Esprit d'analyse
- Gestion de projet
- Travail à domicile
Project Manager – Operations Transformation and Key Group Projects
Eurofins —Bruxelles
- Temps plein
- Microsoft Excel
- Bureau
- SQL
Postuler rapidement
Jr. Operation Manager - Site Works & Nuclear Operations Manager H/F
VINCI Construction —Bruxelles-Capitale
- Temps plein
- En présentiel
- Génie civil
Operations Manager – Head Corporate Security Belgium (f/m/x)
Deutsche Bank —Bruxelles-Capitale
- Temps plein
- Microsoft Excel
il y a 14 jours
Compliance Project Manager Building Operations
bpost —Bruxelles
- Gestion de projet
- Compétences en communication
Resource and Operations Manager
ICF —Bruxelles
- Temps plein
- Recrutement
- SharePoint
- Intelligence artificielle
Revenue Operations Manager
Edenred —Bruxelles-Capitale
- Temps plein
- Vente
- Salesforce
- Esprit d'analyse
il y a 11 jours
Belgium : Operations Officer - Freelance (REF18)
Trusted Advisors —Bruxelles
- Microsoft Office
- Master
- Bachelier
Operations Manager
Ashurst LLP —Bruxelles
- Expérience en gestion d'équipe
- Anglais
- Microsoft Office
Operational Planning Manager (H/F/X)
RTL Belgium —Schaarbeek
- Master
- Bachelier
After Sales Operations Manager - Belux
Geely Europe —Bruxelles
- Vente
- Négociation
Ops Manager Distributie
bpost —Anderlecht
- Anglais
- Master
- Travail à domicile
il y a 4 jours
Infrastructure and operations project manager
Ageas —Bruxelles
- PMP
- Anglais
- Master
- Programme de bien-être
Technical Facility Manager & Prevention Advisor
Inspired —Bruxelles
- Temps plein
- Expérience en gestion d'équipe
- CVC
- Recrutement
- Formation continue
Payroll Operations Manager
Fluxys —Bruxelles Etterbeek
- Temps plein
- Télétravail
- Expérience en gestion d'équipe
- Anglais
- Finance
Metering Operations Manager
Fluxys —Bruxelles Anderlecht
- Temps plein
- Télétravail
- Anglais
- Compétences en communication
Head of Operations - FARI, AI for the Common Good Institute Brussels
Vrije Universiteit Brussel —Elsene
- Temps plein
- Anglais
- Développement commercial
- Université
- Assurance groupe
il y a 6 jours

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Team Leader Operations Nickel Belgium W/M

FINANCIERE DES PAIEMENTS ELECTRONIQUES -
Bruxelles

Postuler rapidement

Détails de l'emploi

CDI | Temps plein
Il y a 11 jours

Avantages

Chèques repas
Assurance hospitalisation
Travail à domicile
GSM de fonction
Assurance vie
Ordinateur de fonction

Qualifications

Français
Expérience en gestion d'équipe
Néerlandais

Description complète du poste

DESCRIPTION

About the Position

You already have a first experience and want to give a new impulse to your career? Then Nickel will be your dream work! Take this opportunity and start building the success of Nickel with us!

Nickel Belgium is looking for a Team leader to contribute to its ambition.

Join our Operations team and be the driving force behind our excellence. You'll lead and inspire a team of 10 agents to deliver an exceptional customer experience. As a true team leader, you will engage your team, optimize our processes, drive continuous improvement and ensure we achieve our objectives.

The position is based in Brussels and you will be directly reporting to the Operations manager of Nickel Belgium.

Key Responsibilities:

Lead and oversee day-to-day operational activities to ensure smooth service delivery.
Manage workload distribution and tasks allocation based on business priorities and tickets/calls volume.
Monitor team productivity and operational performance to ensure targets are achieved.
Lead, coach, motivate, and develop a team of 10 agents.
Foster a culture of accountability, engagement, and continuous improvement.
Manage attendance, performance, and employee engagement initiatives.
Quality Monitoring & Continuous Improvement.
Prepare and present regular performance reports to management.
Seek for best practices from other countries and implement them.
Focus on operational efficiency and how to improve.
Act as a SPOC with other countries and corporate team.

About the Profile

Minimum 3 years of experience in a Team Leader, Supervisor, or Operations Lead role in a customer service, operations, or contact center environment.
Demonstrated success in managing performance through KPIs and operational metrics.
Strong leadership, people management, and coaching abilities.
Excellent analytical and problem-solving skills.
Strong understanding of continuous improvement frameworks with the ability to identify inefficiencies and process improvements.
Fluent in Dutch, French and English written and spoken.

Benefits

Meal vouchers.
Full DKV insurance.
Group insurance.
30 days vacation per year (20 legal days + 5 additional days + 5 additional days after 1 year's employment).
The chance to work in fintech and join a responsible and inclusive player.
The opportunity to join a dynamic, enthusiastic and motivated team in a friendly working environment.
The opportunity to contribute to the start-up and future success of Nickel in Belgium.

Our remuneration package consists of a fixed salary and a bonus based on performance.

Nickel's success is due to the diversity of the profiles and the richness of the career paths of each of our employees. More than a degree, it's your personality and your desire to join us that will make the difference!

Job Types: Full-time, Permanent contract

Benefits:

Company computer
Company phone
Food allowance
Hospitalization insurance
Life insurance
Work from home

Work Location: In person

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Affinez votre recherche

operations manager emplois - région de bruxelles capitale

Team Leader Operations Nickel Belgium W/M

Operations Manager, Belgium

Job | Service Delivery Manager Infrastructure, Operations & Service Management | Brussels

Expert Project Manager - Operational Transformation

Project Manager – Operations Transformation and Key Group Projects

Jr. Operation Manager - Site Works & Nuclear Operations Manager H/F

Operations Manager – Head Corporate Security Belgium (f/m/x)

Compliance Project Manager Building Operations

Resource and Operations Manager

Revenue Operations Manager

Belgium : Operations Officer - Freelance (REF18)

Operations Manager

Operational Planning Manager (H/F/X)

After Sales Operations Manager - Belux

Ops Manager Distributie

Infrastructure and operations project manager

Technical Facility Manager & Prevention Advisor

Payroll Operations Manager

Metering Operations Manager

Head of Operations - FARI, AI for the Common Good Institute Brussels

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : operations manager (région de bruxelles capitale)

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