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customer service assistant jobs near merelbeke, vlg

Customer Service Transport Coordinator

Buckman -
Gand

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Détails de l'emploi

Qualifications

Microsoft Excel
Service client
Systèmes PGI
Logistique
Microsoft Office
Master
Esprit d'analyse
Flamand
SAP ERP
Néerlandais

Description complète du poste

Job Success Profile

Administrative Assistant Transport

Location:

Ghent, Belgium

Language(s) Requirements

Fluent Flemish/ Dutch, English and other European language as an advantage

Mission Statement

We’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you.

What You’ll Do

Manage TMS master data to ensure accuracy and compliance
Book and optimize transport to improve service levels and reduce costs
Coordinate with warehouses, customer service, transporters, and customers
Monitor transporter performance and follow up on KPIs
Validate monthly order rates and resolve discrepancies
Handle self‑billing to ensure accurate settlements
Collaborate with Accounts Payable on invoice and payment issues
Drive continuous improvement in transport processes
Provide back‑up support to Customer Service Coordinators during absences or peak periods

What You Bring

What You Bring

Experience in Customer Service, Transport, Logistics, or Supply Chain.
Fluency in Dutch and English; additional European languages are an advantage.
A combination of customer service and transport/logistics experience is a strong advantage.
Strong communication and stakeholder management skills.
Strong analytical skills, with the ability to interpret data, identify trends, and support decision-making.
Customer-focused mindset with a proactive approach to problem-solving.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Ability to collaborate effectively with customers, transport providers, warehouses, and internal teams.
Proficiency in Microsoft Office applications, particularly Excel.
Experience working with ERP systems (SAP) and/or Transport Management Systems (TMS) is an advantage.
Understanding of transport processes and freight cost structures is a plus.

Why Join Us?

A role with real impact on daily operations
Cross‑functional collaboration with logistics, customer service, and finance
Opportunities to improve processes and shape transport efficiency
A supportive team and room to grow

Ready to Apply?

If this sounds like the right opportunity for you, we’d love to hear from you!

Apply now and join our team.

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : customer service assistant (merelbeke, vlg)

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