Job Success Profile
Administrative Assistant Transport
Location:
Ghent, Belgium
Language(s) Requirements
Fluent Flemish/ Dutch, English and other European language as an advantage
Mission Statement
We’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you.
What You’ll Do
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Manage TMS master data to ensure accuracy and compliance
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Book and optimize transport to improve service levels and reduce costs
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Coordinate with warehouses, customer service, transporters, and customers
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Monitor transporter performance and follow up on KPIs
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Validate monthly order rates and resolve discrepancies
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Handle self‑billing to ensure accurate settlements
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Collaborate with Accounts Payable on invoice and payment issues
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Drive continuous improvement in transport processes
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Provide back‑up support to Customer Service Coordinators during absences or peak periods
What You Bring
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Experience in Customer Service, Transport, Logistics, or Supply Chain.
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Fluency in Dutch and English; additional European languages are an advantage.
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A combination of customer service and transport/logistics experience is a strong advantage.
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Strong communication and stakeholder management skills.
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Strong analytical skills, with the ability to interpret data, identify trends, and support decision-making.
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Customer-focused mindset with a proactive approach to problem-solving.
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Excellent organizational skills and attention to detail.
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Ability to manage multiple priorities in a fast-paced environment.
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Ability to collaborate effectively with customers, transport providers, warehouses, and internal teams.
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Proficiency in Microsoft Office applications, particularly Excel.
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Experience working with ERP systems (SAP) and/or Transport Management Systems (TMS) is an advantage.
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Understanding of transport processes and freight cost structures is a plus.
Why Join Us?
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A role with real impact on daily operations
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Cross‑functional collaboration with logistics, customer service, and finance
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Opportunities to improve processes and shape transport efficiency
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A supportive team and room to grow
If this sounds like the right opportunity for you, we’d love to hear from you!
Apply now and join our team.
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