At HMS Networks, we empower industries to connect, communicate and innovate. Within our Industrial Data Solutions (IDS) division, we are looking for a Technical Documentation Specialist to help create outstanding customer-facing documentation and learning materials for our industrial connectivity and automation solutions.
As Technical Documentation Specialist, you will play a key role in transforming complex technical information into clear, accessible and engaging content. You will work closely with Product Managers, Engineers and Technical Services teams while gaining hands-on experience with our products and technologies.
Your role
You will develop, maintain and improve technical information that helps customers successfully install, configure and use our products. Beyond traditional documentation, you will contribute to innovative support content such as videos, onboarding guides, interactive demonstrations and e-learning materials.
Your responsibilities
- Create, update and publish customer-facing technical documentation, including installation guides, user manuals, configuration guides, technical notes and knowledge base articles.
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Produce supporting content such as screenshots, videos, interactive product demonstrations and onboarding materials.
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Work closely with Product Management, Engineering and Technical Services teams to ensure documentation accuracy and completeness.
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Validate technical information through hands-on product setup, testing and simulation.
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Manage documentation in our content management platform and generate web and PDF deliverables.
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Support new product launches and product updates by delivering documentation on time.
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Contribute to the continuous improvement of documentation standards, processes and user experience.
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Take initiative in developing new ways to share knowledge with customers through creative and engaging formats.
Your profile
Hard skills
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Bachelor's degree in Technical Communication, Engineering, IT, Automation, Electromechanics or a related field, or equivalent experience.
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Experience in technical writing, technical documentation or a similar role is an asset. We are also open to junior candidates with a solid technical background in areas such as automation, electromechanics or industrial technologies, combined with a creative mindset and a genuine interest in developing engaging technical content.
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Strong written communication skills and the ability to explain technical concepts in a simple and structured way.
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Interest in industrial automation, connectivity technologies and hands-on product testing.
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Familiarity with documentation tools and Microsoft Office. Experience with Paligo is a plus.
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Experience or interest in multimedia content creation, video production, e-learning or AI-powered content tools is considered an advantage.
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Excellent written English.
Soft skills
We are looking for someone who is:
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Creative and enjoys finding new ways to communicate technical information.
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Curious, eager to learn and continuously improving.
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Proactive: takes ownership and does not wait for directions to move work forward.
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Organized and detail-oriented.
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Comfortable managing multiple priorities simultaneously.
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Collaborative and able to build strong relationships across teams.
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Resilient and comfortable working in a dynamic environment.
What we offer
- A position in a company that has grown consistently in recent years.
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A long-term, secure job and a permanent contract in the fast-growing market of industrial communication and Industry 4.0.
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An attractive salary and fringe benefits, including a company car and homeworking.
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Opportunities for continuous professional training and development relating to your skills and experience.
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A modern office with a great working environment in Nivelles or Romania.
Who we are
The HMS Networks Group, which employs more than 1,100 people in 20 countries, is an internationally leading provider in the field of Industrial Information & Communication Technology (Industrial ICT).
With a comprehensive industrial vision, HMS delivers solutions that connect machines and devices to the cloud, enable local operational control, and provide clear, actionable data insights. Security and reliability are at the core of every offering, with robust technologies built to meet the demands of harsh industrial environments.
HMS is also a driver of innovation and expansion, following the recent integration of Red Lion® and PEAK-System®, and the launch of Ewon Cloud and Ewon Edge in early 2025.
We also like to say that we put Heart, Mind and Soul into our work. That's how we create our shared culture, and it's a pretty good acronym too.
At HMS, we believe that equal treatment and equal opportunity should apply to everyone, regardless of ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion or other belief, political opinion, social origin, disability, age or any other status protected by applicable laws.
We believe the best ideas come from diverse perspectives working together in a respectful, balanced environment.
Our culture is built on trust, empathy and collaboration, where everyone feels safe to grow, share ideas and find meaning in their work. Whether you're seeking innovation, development or a healthy work-life balance, you'll find a place where you can truly thrive.
We value listening, mentoring and supportive leadership, and our working conditions are designed to reflect the realities of life, because success looks different for everyone. This commitment applies throughout the employee journey, across all HMS locations.
Welcome to HMS!
