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Assistant General Manager - 35H - Maasmechelen

Ralph Lauren -
Maasmechelen

Soumettre votre candidature

Détails de l'emploi

Temps plein

Qualifications

Microsoft Office
Compétences en communication

Description complète du poste

Ref#: W175873

Department: Retail

City: Maasmechelen

State/Province: Limburg

Location: Belgium

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Embrace & demonstrate the RL Brand philosophy & EMEA values
Direct store performance & profitability with a customer first focus culture
Communicate & implement the retail strategy and initiatives to support the RL business vision
Motivate, Lead & develop the store team to deliver exceptional customer support
Deliver the highest standards of Operational efficiencies, compliance, performance & profitability

Essential Duties & Responsibilities

EXCEED SALES AND PROFITABILITY TARGETS

Share ideas & solutions to optimize performance by working with the store team
Deliver profit expectations by managing expenses and exceeding sales & key metric targets; Conversion, Units per transaction, Sales per worked hours, Customer Data capture, Units per Hour, Shrink & Audit targets

Optimize resource to improve productivity, operational efficiency and provide an exceptional RL Experience
Utilize available data to draw conclusions to optimize performance and/or take corrective action Proactively track & monitor competitor activity & share opportunities Create & deliver action plans to minimize shrink & improve store compliance

INSPIRE AND DEVELOP THE TEAM

Direct and inspire the team to maximise KPI results & opportunities by providing the RL Experience & delivering Operational excellence
Support the hiring & development of talent to meet the business requirement Manage talent performance, support personal development plans, provide regular feedback & coaching
Take responsibility for the planning & implementation of process & technical training
Encourage a culture with creativity, strong work ethic & a passion for the RL Brand
Act as the store Brand Ambassador; manage the adherence of the company dress & grooming standards
Recognize & acknowledge achievements across all employees
Deputize for the General Manager by successfully leading & empowering the team to maximize performance Promote team work, actively listen and involve others in decision making

RL EXPERIENCE AND SERVICE MODEL

Embrace & demonstrate the RL Service Philosophy & model
Consistently communicate, deliver & drive the RL Experience service model to an exceptional level Foster a customer first culture across the store employee population.
Provide all customers a welcoming environment to Connect, Convert & Conclude, leaving them with a positive lasting impression of RL
Share product knowledge, coach selling skills to new & existing employees to ensure delivery of RL Experience, operational efficiencies & fulfilment of product
Drive the operational efficiencies to ensure customer experience team can connect, convert and conclude

BRAND PRESENTATION AND OPERATIONAL EFFICIENCY

Plan, implement and communicate the execution of Model Store standards & inventory flow Implement the Brand visual proposition to commercially support the customer journey & increase KPI's
Influence the visual presentation strategy through commercial thinking & utilization of key reports Identify & resolve inventory levels & opportunities in partnership with Corporate business partners Ensure compliance to all company policy & procedures including, APIS, Cash management and Health & Safety
Ensure adequate store supplies are available & managed within agreed budget

Experience, Skills, and Knowledge

Professional experience within a Retail environment.
Proactive, positive and dynamic personality.
High customer and people service orientation.
Good social and communication skills.
Understanding of delivering performance against KPIs
Experience within MS Office suite.

Soumettre votre candidature

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : direct team assistant (belgium)

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