We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.
“The entire customer journey. One platform”
Every CM.com colleague, connects to our 4 shared values:
Drive and Lead
You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.
Grow and Learn
The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.
Together and Care
We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.
Speed and Change
By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment.
As our Sales Development Representative, you'll be the engine behind our Belgian pipeline: finding the right companies, sparking the right conversations, and generating the Sales Qualified Leads that fuel our Belgian growth. You'll do that shoulder to shoulder with our Account Executives and Account Managers, who will bring you into the full commercial process from day one.
You won't just be booking meetings. You'll learn the full CM.com Engage proposition from the inside, sit in on client conversations, join demos, and get hands-on with HALO, our Customer Data Platform, Marketing platform, and Customer Service platform. You'll see how deals are built, how objections are handled, and how complex technology gets turned into a story a client actually wants to hear. By the time your first year is done, you'll know exactly how AI is changing the way businesses talk to their customers, and you'll have helped make it happen.
This is a role with real perspective. We're investing in your growth, not just your output.
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Take ownership of your prospecting and outreach. You'll identify the right companies, run your own outreach, qualify leads, and build a pipeline of Sales Qualified Leads that the team can act on.
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Work closely with the Belgian sales team and have a buddy to guide you. You'll join client conversations, sit in on demos, and see how deals actually come together.
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Improve processes using AI, automation, and smart tooling. You'll use tools like Claude Cowork to prospect smarter, structure your outreach, and continuously sharpen your approach.
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Make decisions fast, test ideas, and learn from what doesn't work. What resonates with Belgian prospects? You'll find out, and feed that back into the team.
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Help shape how this role will look a year from now. The Belgian market is still taking shape for CM.com, and your energy and ideas will contribute to how we build it.
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Success is measured by impact, not by perfect plans.
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You hold a bachelor's or master's degree in Sales, Marketing, or a related field.
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You have some experience in a sales or business development role, with a focus on B2B outbound prospecting.
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Self-starting by nature, but equally comfortable as part of a team.
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You have hands-on experience with CRM tools.
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Strong communicator, both in writing and in conversation.
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Fluent in Dutch and English; French is a serious plus.
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Genuinely curious about AI — you experiment with tools like ChatGPT or Copilot and you're open to working differently as they improve.
Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.
As a CM.com club member, you’ll have the following benefits:
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Onboarding: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.
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Value for work: Participate in our Sales Incentive Plan, rewarding your achievements with bonuses.
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Invest in your future: Solid group insurance.
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Recover in the best circumstances: A hospitalization insurance.
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Lunch or groceries on us: Meal vouchers.
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Take your time off: You have 6 more days off, so 26 vacation days in total.
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Stay online and connected: A laptop and a mobile subscription to stay connected with all your clients, colleagues and friends.
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Own your success: Become a shareholder with our Employee Share Purchase Program.
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Your Development: We support your growth and development through initiatives like the CM Academy, Udemy courses, exclusive meetups with thought leaders, the Young Professional Program, and our own CM Business Adventure (CMBA), ensuring you’re always learning and evolving
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Together at CM.com: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.
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Vitality: Our Vitality Team organizes a year-round vitality program to support a healthy body and mind for all colleagues. Think of stress prevention workshops, ergonomist visits, weekly bootcamps, yoga sessions and our CM sports day.
Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.
We work on-site, move fast, and expect you to bring your own thinking. Priorities shift, AI is actively changing how we work and we embrace that reality. If that sounds like a great environment to you, we'd love to hear from you.
Note: For this position, we can only consider candidates who already hold a permanent work and residence permit for Belgium.
