Location:
Braine-l'Alleud, Belgium
Security Clearance:
NATO Secret
Deadline for application:
07/07/2026
As a PAS Level 2 you will provide operational support and for the PAS infrastructure, handling incidents and processing service request. This role focuses on supporting and coaching PAS Level 1 support, delivering engineering-level input into operational improvements, and maintaining up-to-date Standard Operating Procedures (SOPs) to ensure compliance and clarity in daily operations. You will need to deliver proactive and structured support aligned with ITIL processes, focusing on service improvement.
Skills, knowledge, experience required:
- IaaS, DMZ, SSI – beginner;
- PAS – intermediate;
- Microsoft SharePoint basics – intermediate;
- VMWare basics – intermediate;
- Knowledge of Database management (SQL server, Oracle, MySQL) – beginner;
- Knowledge on web hosting (IIS & Apache) – intermediate;
- Installation and initial configuration of SharePoint components. – intermediate;
- Create and manage site collections. – intermediate;
- User access and authorization management (role assignment, SharePoint group management) – intermediate;
- Troubleshooting and problem-solving skills. – intermediate;
- Monitoring of system alerts and resolution of minor incidents. – intermediate;
- Monitoring of application (Web hosting & database) usage and storage space. – intermediate;
- Implementation of security and compliance policies (Security patch updates) – intermediate;
- Able to follow technical procedures – intermediate;
- Fluent English;
- ITIL V4 foundation.
ITIL Processes:
- Event Management – beginner;
- Incident Management – intermediate;
- Service Request Management – beginner;
- Change Management – intermediate;
- Service Level Management – beginner;
- Problem Management – beginner;
- Service Asset & Configuration Management - beginner.
Duties/role:
- Handling incidents and processing service requests;
- Performing corrective maintenance and monitoring performance;
- Deploying/activating change packages submitted by L3;
- Triggering and managing L1;
- Creating and managing site collections (web portals);
- Deploying SharePoint applications;
- Managing updates and patches;
- Administering key services such as Managed Metadata, User Profiles, and Search Services;
- Tuning databases and performance;
- Checking the health of SharePoint farms.
Additional information:
If you are interested, for further information, please contact the point of contact for this offer.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com,
[email protected] 