20 meilleures offres (operations lead, région de bruxelles capitale) (à pourvoir)

Team Leader Operations Nickel Belgium W/M
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- Temps plein
- Expérience en gestion d'équipe
- En présentiel
- Travail à domicile
- Assurance vie
Postuler rapidement
il y a 10 jours
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- SQL
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ICANN —Bruxelles
- De 121 104,00 € à 152 493,60 € par an
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- Anglais
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il y a 8 jours
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bpost —Bruxelles
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prado —Bruxelles Molenbeek-Saint-Jean
- Travail hybride
- Microsoft Excel
- Systèmes PGI
- Master
General Manager - Fitness
Westfield Health —Bruxelles
- Jusqu’à 7 000 € par mois
- Anglais
- En présentiel
- Compétences en communication
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Delivery Station Team Lead
JINGDONG LOGISTICS (BELGIUM) —Anderlecht
- Disponible le week-end
- Compétences en informatique
- Compétences en communication
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Digital Communication Manager - West
Lotus UK —Elsene
- De 60 000 € à 75 000 € par an
- Travail hybride
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
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Electra —Elsene
- Travail hybride
- Anglais
Belgium : Test Lead - Freelance (REF18)
Trusted Advisors —Bruxelles
- Azure
- SQL
- Bachelier
supply chain and operations coordinator Operations · Brussels, BE · Hybrid
Prado Europe —Bruxelles
- Microsoft Excel
- Systèmes PGI
- Master
Demand & Supply Coordinator- Régions 6 et 7 (Mons - Charleroi)
Infrabel —Sint-Gillis
- Microsoft Excel
- Microsoft Office
- Bachelier
Back Office Representative (F/M/X)
Solvay —Bruxelles
- De 3 600 € à 4 600 € par mois
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- Microsoft Office
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- Bachelier
- Formation linguistique offerte
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il y a 2 jours
Digital Workplace Technical Lead
AXA —Bruxelles
- Informatique
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Project Officer Space Operations
European Defense Agency —Bruxelles
- 8 911,48 € par mois
- Gestion de projet
- Université
- Négociation

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Team Leader Operations Nickel Belgium W/M

FINANCIERE DES PAIEMENTS ELECTRONIQUES -
Bruxelles

Postuler rapidement

Détails de l'emploi

CDI | Temps plein
Il y a 10 jours

Avantages

Chèques repas
Assurance hospitalisation
Travail à domicile
GSM de fonction
Assurance vie
Ordinateur de fonction

Qualifications

Français
Expérience en gestion d'équipe
Néerlandais

Description complète du poste

DESCRIPTION

About the Position

You already have a first experience and want to give a new impulse to your career? Then Nickel will be your dream work! Take this opportunity and start building the success of Nickel with us!

Nickel Belgium is looking for a Team leader to contribute to its ambition.

Join our Operations team and be the driving force behind our excellence. You'll lead and inspire a team of 10 agents to deliver an exceptional customer experience. As a true team leader, you will engage your team, optimize our processes, drive continuous improvement and ensure we achieve our objectives.

The position is based in Brussels and you will be directly reporting to the Operations manager of Nickel Belgium.

Key Responsibilities:

Lead and oversee day-to-day operational activities to ensure smooth service delivery.
Manage workload distribution and tasks allocation based on business priorities and tickets/calls volume.
Monitor team productivity and operational performance to ensure targets are achieved.
Lead, coach, motivate, and develop a team of 10 agents.
Foster a culture of accountability, engagement, and continuous improvement.
Manage attendance, performance, and employee engagement initiatives.
Quality Monitoring & Continuous Improvement.
Prepare and present regular performance reports to management.
Seek for best practices from other countries and implement them.
Focus on operational efficiency and how to improve.
Act as a SPOC with other countries and corporate team.

About the Profile

Minimum 3 years of experience in a Team Leader, Supervisor, or Operations Lead role in a customer service, operations, or contact center environment.
Demonstrated success in managing performance through KPIs and operational metrics.
Strong leadership, people management, and coaching abilities.
Excellent analytical and problem-solving skills.
Strong understanding of continuous improvement frameworks with the ability to identify inefficiencies and process improvements.
Fluent in Dutch, French and English written and spoken.

Benefits

Meal vouchers.
Full DKV insurance.
Group insurance.
30 days vacation per year (20 legal days + 5 additional days + 5 additional days after 1 year's employment).
The chance to work in fintech and join a responsible and inclusive player.
The opportunity to join a dynamic, enthusiastic and motivated team in a friendly working environment.
The opportunity to contribute to the start-up and future success of Nickel in Belgium.

Our remuneration package consists of a fixed salary and a bonus based on performance.

Nickel's success is due to the diversity of the profiles and the richness of the career paths of each of our employees. More than a degree, it's your personality and your desire to join us that will make the difference!

Job Types: Full-time, Permanent contract

Benefits:

Company computer
Company phone
Food allowance
Hospitalization insurance
Life insurance
Work from home

Work Location: In person

Postuler rapidement

Affinez votre recherche

operations lead emplois - région de bruxelles capitale

Team Leader Operations Nickel Belgium W/M

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Belgium : Test Lead - Freelance (REF18)

supply chain and operations coordinator Operations · Brussels, BE · Hybrid

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : operations lead (région de bruxelles capitale)

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