At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
AML Compliance Officer – Belgium (Work From Home)
As an AML Compliance Officer, you will support Western Union Agents' efforts in implementing Anti-Money Laundering, Counter Terrorist Financing, and Anti-Fraud policies and procedures. Also, you will evaluate how Western Union Agents incorporate compliance requirements and standards through conducting activity analysis, compliance reviews, and training sessions. If required, you will follow up with Agents to ensure compliance program gaps are eliminated and identified findings are remediated.
Role Responsibilities
- Performing onsite and/or offsite AML/CTF/Anti-Fraud Compliance program reviews of new, and existing Agents of Western Union, and its affiliates.
- Providing support and training to Western Union Agents to implement an effective AML/CTF and anti-fraud Compliance program.
- Evaluating controls both internally and with our agent partners through analysis and supporting them in delivering compliance programs.
- Escalating compliance-related risk matters diligently and in a timely manner.
- Assisting your team in the overall development of AML programs, especially related to end-to-end process tasks and initiatives.
- Assisting department management with project-related activities and/or additional tasks based on business needs.
- Implementing policies and procedures and working closely with the global agent oversight and regional compliance teams which will help you achieve consistency.
- Submitting daily reports to the government portal.
Role Requirements
- You will have relevant experience within the AML or Compliance field.
- Fluency in English and French
- Dutch languages preferable
- In addition, we require you to have experience communicating with clients/customers (preferably face-to-face and/or via phone) and the ability to manage challenging situations.
- Strong analytical and creative problem-solving skills.
- Ability to understand laws and regulations related to AML/CTF and Anti-Fraud policies and procedures.
- Traveling flexibility up to 50%, adjusted based on business needs.
- Strong communication and interpersonal skills (oral and written).
- Ability to work independently and have strong time management skills.
- Proficiency with all common Office programs such as: MS Excel, Word, Outlook (but not limited to). Understanding of appropriate regional and global Money Services Business (MSB) regulatory requirements, the Bank Secrecy Act, and their effect on our business will make you stand out.
Work Shifts
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. However, due to the nature of this role, there is no specific office location where the employee is expected to report. The employee must align with their manager on other expected in-person collaboration opportunities.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Belgium-specific benefits include:
- Life/Medical Cover
- Pension Plan
- Luncheon Vouchers
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [email protected].
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-LP1 #LI-Remote
Estimated Job Posting End Date:
09-04-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
