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Senior Business Analyst – Payments & Charges

Taleo Consulting
Bruxelles

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Détails de l'emploi

Qualifications

Français
Microsoft Office
Master
Esprit d'analyse
Bachelier
Agile
IT
Compétences en communication

Description complète du poste

Mission.

Our client is seeking a Senior Business Analyst with extensive experience in international payments and charges management to support strategic initiatives within a major banking payments ecosystem. In this role, you will contribute to the evolution of payment services by leading business analysis activities related to the “Charges OUR” initiative, improving transparency, efficiency, and automation of charges processes across multiple entities and countries.

Key Responsibilities

Collaborate closely with the Cluster Product Owner
Lead business analysis activities for the “Charges OUR” initiative
Shape and facilitate Opus and feature refinements
Define, monitor, and contribute to KPIs
Gather, analyze, and document business requirements from stakeholders across different countries and entities
Lead country onboarding activities
Translate business needs
Foster alignment and promote the adoption of payment platforms, processes, and tools

Required profile.

Bachelor’s or Master’s degree, or equivalent experience in International Payments, Investigations, Finance, or a related field
At least 10 years of experience in international payments, charges management, and related banking operations
Solid understanding of payment ecosystems, investigations, and charges processing
Experience with conceptual modelling techniques and requirements management
Good knowledge of Agile methodologies and experience working in Agile environments
Strong understanding of IT systems, testing activities, and delivery processes
Proficiency with MS Office tools
Excellent analytical skills with the ability to translate complex business situations into practical solutions
Strong stakeholder management and communication skills
Results-oriented mindset with a focus on delivering measurable business value

Languages

Fluency in English and French (written and spoken)
Dutch is considered an asset

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