Our client is seeking a Senior Business Analyst with extensive experience in international payments and charges management to support strategic initiatives within a major banking payments ecosystem. In this role, you will contribute to the evolution of payment services by leading business analysis activities related to the “Charges OUR” initiative, improving transparency, efficiency, and automation of charges processes across multiple entities and countries.
Key Responsibilities
- Collaborate closely with the Cluster Product Owner
- Lead business analysis activities for the “Charges OUR” initiative
- Shape and facilitate Opus and feature refinements
- Define, monitor, and contribute to KPIs
- Gather, analyze, and document business requirements from stakeholders across different countries and entities
- Lead country onboarding activities
- Translate business needs
- Foster alignment and promote the adoption of payment platforms, processes, and tools
