7 meilleures offres (it support engineer l1, waver) (à pourvoir)

IT Support Engineer - L1
Avaso Technology Solutions —Bruxelles
- Disponible le week-end
- Informatique
- Informatique
- Service client
Third line support engineer
Prodata Systems —Bruxelles
- Temps plein
- Windows
- Scripting
- IT
Internship: AI for Operational Excellence in Renewables & Batteries O&M
ENGIE —Bruxelles
- SQL
- Intelligence artificielle
- Stage
Senior IT Support Engineer (Aartselaar)
Computacenter —Zaventem
- Windows
- IT
- En présentiel
System Engineer - Retail IT Operations
Circle K —Bruxelles Auderghem
- Anglais
- Scripting
- POS
L3 Analyst & Detection Engineer
ITS Group S.A —Bruxelles
- Bilingue
- Azure
- Vente
- Carte essence
Senior Manager Cloud & Infrastructure Domain
Deloitte —Zaventem
- Temps partiel
- Azure
- Expérience en gestion d'équipe
- IT

Other jobs to consider

Find your next job by exploring related positions.

IT Support Engineer - L1
Avaso Technology Solutions —Bruxelles
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for…
On-site & remote IT Support Engineer
Nilort IT Group —Louvain
This position combines onsite and remote support activities in a dynamic and fast-moving environment. Answer incoming calls from customers with technical and…

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : it support engineer l1 (waver)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Afficher des offres d'emploi dans d'autres lieux

it support engineer l1 jobs near waver

IT Support Engineer - L1

Avaso Technology Solutions -
Bruxelles

Soumettre votre candidature

Détails de l'emploi

Temps plein

Qualifications

Informatique
Informatique
MCP
Service client
Encryption
Windows
Android
Microsoft Office
Bachelier
Remote access software
Support informatique
Gestion des appareils mobiles
MacOS
IT
Active Directory

Description complète du poste

Job Description:
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities and Functions:
1. Provide first/second level contact and problem resolution for customer issues.

2. Work with Third Party Vendors to remediate complex AV issues as needed.

3. Provide timely communication on issue status and resolution.

4. Maintain ticket updates for all reported incidents.

5. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

6. Should have basic knowledge of Mac operating system, to support Apple pc users.

7. Install, upgrade, support and troubleshoot for printers, computer hardware.

8. Performs general preventative maintenance tasks on computers, laptops, printers.

9. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

10. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

11. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

12. This position requires the ability to work in a project-based environment requiring flexibility and

teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills:
1. Bachelor’s degree or equivalent in Computer Science or related field.

2. CompTIA A+, Microsoft Certified Professional (MCP) or better.

3. Minimum of 18 months years of IT experience.

4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware

installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

6. Proven analytical, troubleshooting, and problem-solving skills.

7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

8. Excellent communication relationship-building and internal customer service skills.

9. Adaptable and flexible in a fast-changing industry and work environment.

10. Willing to work off-hours and weekends when required for projects or emergency support.

11. In addition, the Band 1 Technician provide support to Band 2 Engineers in resolving tickets.

Position Title

IT Support Engineer - L1

Soumettre votre candidature

Affinez votre recherche

it support engineer l1 emplois - waver

IT Support Engineer - L1

Third line support engineer

Internship: AI for Operational Excellence in Renewables & Batteries O&M

Senior IT Support Engineer (Aartselaar)

System Engineer - Retail IT Operations

L3 Analyst & Detection Engineer

Senior Manager Cloud & Infrastructure Domain

Other jobs to consider

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : it support engineer l1 (waver)

Afficher des offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact