6 meilleures offres (helpdesk engineer, région de bruxelles capitale) (à pourvoir)

IT Support Engineer - L1
Avaso Technology Solutions —Bruxelles
- Disponible le week-end
- Informatique
- Informatique
- Service client
ICT System Engineer Junior (h/f/x)
Fedasil HQ —Bruxelles
- À partir de 3 116,09 € par mois
- Temps plein
- Azure
- Pas d'expérience requise
- Windows
- Travail à domicile
Postuler rapidement
il y a 6 jours
SaaS Support Engineer Internship
3E —Bruxelles
- Temps plein
- Travail hybride
- Bases de données
- SQL
- Esprit d'analyse
Postuler rapidement
BUSINESS & APPLICATIONS IT SUPPORT (Evere)
Iris Group —Bruxelles Etterbeek
- Temps plein
- Microsoft Word
- Microsoft Excel
- Salesforce
- Travail à domicile
Postuler rapidement
il y a 5 jours
Network Security Engineer
MasORange —Evere
- Temps plein
- IT
- Compétences en communication
Network Security Engineer
Orange Cyberdefense —Evere
- Temps plein
- IT
- Compétences en communication

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helpdesk engineer jobs near région de bruxelles capitale

IT Support Engineer - L1

Avaso Technology Solutions -
Bruxelles

Soumettre votre candidature

Détails de l'emploi

Temps plein

Qualifications

Informatique
Informatique
MCP
Service client
Encryption
Windows
Android
Microsoft Office
Bachelier
Remote access software
Support informatique
Gestion des appareils mobiles
MacOS
IT
Active Directory

Description complète du poste

Job Description:
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities and Functions:
1. Provide first/second level contact and problem resolution for customer issues.

2. Work with Third Party Vendors to remediate complex AV issues as needed.

3. Provide timely communication on issue status and resolution.

4. Maintain ticket updates for all reported incidents.

5. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

6. Should have basic knowledge of Mac operating system, to support Apple pc users.

7. Install, upgrade, support and troubleshoot for printers, computer hardware.

8. Performs general preventative maintenance tasks on computers, laptops, printers.

9. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

10. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

11. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

12. This position requires the ability to work in a project-based environment requiring flexibility and

teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills:
1. Bachelor’s degree or equivalent in Computer Science or related field.

2. CompTIA A+, Microsoft Certified Professional (MCP) or better.

3. Minimum of 18 months years of IT experience.

4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware

installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

6. Proven analytical, troubleshooting, and problem-solving skills.

7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

8. Excellent communication relationship-building and internal customer service skills.

9. Adaptable and flexible in a fast-changing industry and work environment.

10. Willing to work off-hours and weekends when required for projects or emergency support.

11. In addition, the Band 1 Technician provide support to Band 2 Engineers in resolving tickets.

Position Title
IT Support Engineer - L1

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Affinez votre recherche

helpdesk engineer emplois - région de bruxelles capitale

IT Support Engineer - L1

ICT System Engineer Junior (h/f/x)

SaaS Support Engineer Internship

BUSINESS & APPLICATIONS IT SUPPORT (Evere)

Network Security Engineer

Network Security Engineer

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : helpdesk engineer (région de bruxelles capitale)

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