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Delivery Manager

Harmoney -
Gand

Soumettre votre candidature

Détails de l'emploi

Temps plein | Freelance/Indépendant
De 3 600 € à 6 100 € par mois
Il y a 2 jours

Avantages

Éco-chèques
Voiture de société
Chèques repas
GSM de fonction

Qualifications

Jira
Français
Confluence
APIs
Agile
SaaS

Description complète du poste

As Implementation Manager, you'll lead strategic SaaS implementations for banks, insurers, and other regulated organisations that rely on Harmoney to automate and modernise their compliance operations.

Trusted by organisations such as Belfius, Baloise, AG Insurance, and Swiss Life, Harmoney is helping shape the future of compliance across Europe. If you enjoy working with enterprise customers, leading complex projects, and delivering measurable business impact, we'd love to meet you.

About Harmoney

This is an exciting time to join Harmoney. Following a €10 million Series A funding round, we're accelerating our growth across Europe and investing heavily in our people, product, and international expansion. Headquartered in Ghent, Harmoney builds a modular SaaS platform that helps financial institutions automate compliance throughout the customer lifecycle. As the winner of the McKinsey Startup Challenge 2025 and a Deloitte Technology Fast 50 2025 company, we're building the future of compliance technology - and looking for talented people to help shape it.

Your impact

As Implementation Manager, you'll own the successful delivery of customer implementations from kickoff to go-live. You'll act as the bridge between customers, Product, and Engineering, ensuring projects are delivered on time, aligned with customer needs, and scalable within our product vision.

This is a highly visible role with significant ownership and direct influence on customer success.

What you'll do

Lead end-to-end SaaS implementation projects from kickoff to go-live

Manage scope, timelines, risks, and stakeholder expectations

Serve as the primary customer contact throughout delivery

Translate customer requirements into scalable product configurations

Guide customers towards best-practice adoption of the platform

Coordinate Product, Engineering, and customer teams

Support implementation planning, testing, validation, and go-live activities

What will help you succeed

Essentials

3+ years of experience delivering SaaS implementations, software projects, or similar customer-facing technology initiatives

KYC / AML expertise

Strong project and stakeholder management skills

Experience working with enterprise customers or complex business environments

Ability to challenge requirements and guide customers towards scalable solutions

Professional proficiency in English and native-level Dutch or French

Nice to have

Experience with SaaS platforms, APIs, and integrations

Familiarity with Agile environments and tools such as Jira and Confluence

Experience in banking, insurance, compliance, or other regulated industries

Exposure to testing, validation, or delivery management activities

Who you are

Customer-focused and solution-oriented

Analytical and pragmatic

Strong communicator and relationship builder

Comfortable taking ownership and making decisions

Energised by a fast-moving scale-up environment

What we offer

A highly competitive salary based on your experience and expertise: salary band B3, gross monthly between 3600 and 6100

Company car (Tesla Model Y or equivalent) or mobility budget

Hospitalisation, pension, and group insurance

Meal vouchers, eco vouchers, and net expense allowance

MacBook, smartphone, and phone subscription

32 days of annual leave (20 legal holidays + 12 ADV days)

Full flexibility on remote work

Full-time or 80% schedule

Long-term freelance collaboration also possible

Interested?

Send us your CV and a short introduction. We'd love to hear your story and explore whether we're a great match.

No agencies or intermediaries please.

Department

Operations

Role

Delivery Analyst

Locations

Ghent HQ

Remote status

Hybrid

Contact Nathalie Dilewyns People & Culture Director

Soumettre votre candidature

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