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Receptionist
Quality Assistance —Thuin
- Microsoft Office
- En présentiel

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Receptionist

Quality Assistance -
Thuin

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Détails de l'emploi

Qualifications

Logistique
Microsoft Office

Description complète du poste

Location

Thuin, Belgium

Contract type

CDD — 20h / week

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Your next challenge

Ready to make a difference? Here's what awaits you.

As the first person visitors meet when they arrive at Quality Assistance, you’ll create a welcoming, reassuring and professional atmosphere from the moment they step through the door. Whether you are greeting clients, guiding candidates or assisting partners, you make sure everyone feels well cared for and clearly guided throughout their visit.

This is a part-time position, with afternoon working hours from 1:00pm to 5:00pm.

By ensuring smooth logistics, accurate information flows and reliable on-site organisation, you’ll help our teams stay focused on what matters most: accelerate access to life-changing therapies.

now

Your key responsibilities

Here's what you will take ownership of:

Greeting all visitors professionally at the reception
Answering incoming calls and ensuring clear, accurate message handling
Managing incoming and outgoing mail and parcels
Overseeing office supplies and small equipment
Preparing meeting rooms, VIP areas and shared spaces in collaboration with Housekeeping team, including catering support
Supporting the logistics of internal events held on site

Skills you'll need to bring

To succeed in this role, you'll bring:

A background in administration or equivalent experience
A first experience in a similar role
Strong proficiency of Microsoft Office 365
Confident written and spoken communication with internal and external stakeholders
B2 level of English
Patience, empathy and the ability to remain composed in urgent or stressful situations (e.g., fire alarm, emergency announcements)
A high level of autonomy and initiative
Strong organisational skills and attention to detail
Ability to juggle multiple tasks and meet deadlines
Excellent personal presentation: friendly, helpful and respectful

Our commitment to you

Joining us as a Receptionist means becoming the face of our company for everyone who walks through the door. We’ll count on you to create the first impression of our culture – and we’ll make sure you have what you need to do it well.

Here's why you'll love working with us.

In this role, you will:

Work in modern, comfortable facilities designed to welcome visitors and support focused work
Join a stable, well-structured organisation where clear processes help you feel confident in your day-to-day responsibilities
Be part of a caring environment where collaboration, respect and good communication truly matter in daily interactions
Interact with a wide variety of colleagues and visitors, giving you a broad overview of our activities and projects
Enjoy a positive work-life balance and a culture built on trust and support

Who we are

And why it matters

Quality Assistance is a leading European analytical CRO based in Belgium, supporting the development of innovative medicines that aim to change patients’ lives. For over 40 years, our teams have been working with international partners to secure drug development and help new therapies reach patients faster.

From biopharmaceuticals to mRNA therapies and cell and gene therapies, our 280 experts work with cutting-edge technologies and rigorous quality standards. At reception, you play a key part in this mission by welcoming the people who drive these projects forward – from scientists and partners to auditors and future colleagues.

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