20 meilleures offres (en informatique, bruxelles ixelles, bru) (à pourvoir)

IT Support Engineer - L1
Avaso Technology Solutions —Bruxelles
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Keystone Solutions —Bruxelles
- Microsoft Powerpoint
- Microsoft Excel
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il y a 7 jours
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Smals —Bruxelles
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Viapass —Sint-Jans-Molenbeek
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Institut Belge des Services Postaux et des Télécommunications —Bruxelles
- Temps plein
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Belgium Parcels Service —Zaventem
- De 2 900 € à 3 500 € par mois
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Spektrum —Braine-l'Alleud
- Windows
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il y a 10 jours
BUSINESS & APPLICATIONS IT SUPPORT (Evere)
Iris Group —Bruxelles Etterbeek
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- Microsoft Word
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il y a 6 jours
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Yamabiko —Wavre
- Temps plein
- Travail hybride
- Systèmes PGI
- Anglais
- Windows
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Early Careers IT Support Engineer Programme
Computacenter —Zaventem
- Azure
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Sodexo Belgium —Bruxelles
- Lun-Ven
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Septeo BE —Zaventem
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- Microsoft Word
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Cliniques Universitaires Saint-Luc —Bruxelles
- Anglais
- Scripting
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Clifford Chance —Bruxelles
- Temps plein
- Anglais
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MSX International —Diegem
- Temps plein
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IT Support Engineer Mobile/Onsite
Computacenter —Zaventem
- Windows
- Expérience administrative
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Employé(e) IT Support & Opérations
Krinkels Bedienden —Londerzeel
- Temps plein
- Informatique
- Oracle
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en informatique jobs near bruxelles ixelles, bru

IT Support Engineer - L1

Avaso Technology Solutions -
Bruxelles

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Détails de l'emploi

Temps plein

Qualifications

Informatique
Informatique
MCP
Service client
Encryption
Windows
Android
Microsoft Office
Bachelier
Remote access software
Support informatique
Gestion des appareils mobiles
MacOS
IT
Active Directory

Description complète du poste

Job Description:
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities and Functions:
1. Provide first/second level contact and problem resolution for customer issues.

2. Work with Third Party Vendors to remediate complex AV issues as needed.

3. Provide timely communication on issue status and resolution.

4. Maintain ticket updates for all reported incidents.

5. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

6. Should have basic knowledge of Mac operating system, to support Apple pc users.

7. Install, upgrade, support and troubleshoot for printers, computer hardware.

8. Performs general preventative maintenance tasks on computers, laptops, printers.

9. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

10. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

11. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

12. This position requires the ability to work in a project-based environment requiring flexibility and

teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills:
1. Bachelor’s degree or equivalent in Computer Science or related field.

2. CompTIA A+, Microsoft Certified Professional (MCP) or better.

3. Minimum of 18 months years of IT experience.

4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware

installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

6. Proven analytical, troubleshooting, and problem-solving skills.

7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

8. Excellent communication relationship-building and internal customer service skills.

9. Adaptable and flexible in a fast-changing industry and work environment.

10. Willing to work off-hours and weekends when required for projects or emergency support.

11. In addition, the Band 1 Technician provide support to Band 2 Engineers in resolving tickets.

Position Title
IT Support Engineer - L1

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en informatique emplois - bruxelles ixelles, bru

IT Support Engineer - L1

IT Support (Level 1 & Level 2)

Administrateur Système et Support IT

IT Support Officer

Junior IT Service Desk Officer Workplace Support

System Administrator and IT Support

Employé(e) support IT & cybersécurité (m/f/x)

Responsable Helpdesk IT (m/f/x)

IT Support/ System Engineer

IT Service Desk Technician

BUSINESS & APPLICATIONS IT SUPPORT (Evere)

IT Support & Infrastructure Officer

Early Careers IT Support Engineer Programme

Service Desk Administrator / Helpdesk – 38u

IT Support Specialist

Gestionnaire Réseau

IT Support Intern

Technical helpdesk

IT Support Engineer Mobile/Onsite

Employé(e) IT Support & Opérations

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : en informatique (bruxelles ixelles, bru)

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