Flexi Job – Night Receptionist (Friday & Saturday Nights)
About Latroupe
Latroupe is a unique, experience-driven hospitality concept and part of a growing multinational group, offering real career development opportunities across borders. We’re a dynamic, guest-centric brand where creativity, boldness, and curiosity are always welcome. If you thrive in a vibrant, social, and multicultural environment, this is the place for you.
Job Summary
We're looking for a reliable, welcoming, and proactive Flexi Job Night Receptionist to join our team. This role is ideal for someone looking for a part-time night position, working every Friday and Saturday from 11:00 PM to 7:00 AM.
You'll be responsible for ensuring the safety, comfort, and satisfaction of our guests throughout the night while managing reception duties independently. In addition to the regular weekend schedule, you'll have the opportunity to work extra night shifts during the annual leave or absence of our full-time Night Receptionist.
Schedule
- Flexi Job contract
- Every Friday & Saturday
- 11:00 PM – 7:00 AM
- Additional night shifts available during holiday coverage and absences
Key Responsibilities
Your responsibilities will include, but are not limited to:
- Welcoming late arrivals and assisting with guest check-ins and check-outs
- Handling guest requests and resolving issues calmly and professionally during the night
- Monitoring the property to ensure guest safety and security
- Processing reservations and administrative tasks
- Performing night audit procedures and preparing reports for the morning team
- Answering phone calls and emails when required
- Following opening, closing, and shift checklist procedures
- Maintaining a clean, organized, and welcoming reception area
Guest Experience
- Provide friendly and professional service to guests from around the world
- Offer local recommendations and assist guests with information about Brussels
- Create a safe, welcoming, and positive atmosphere during overnight hours
- Represent Latroupe's hospitality values at all times
Teamwork & Communication
- Ensure a smooth handover with the evening and morning reception teams
- Communicate clearly with management regarding incidents or important updates
- Support the team when additional night coverage is needed
What's in Your DNA
- Friendly, approachable, and guest-oriented
- Responsible and able to work independently
- Calm under pressure and confident handling overnight situations
- Organized with excellent attention to detail
- Reliable, punctual, and trustworthy
- Passionate about hospitality and delivering excellent guest experiences
- Comfortable interacting with people from different cultures and backgrounds
Requirements
- Previous experience in reception, hospitality, or customer service is an advantage
- Good spoken English and French (additional languages are a plus)
- Comfortable working night shifts independently
- Good computer skills and ability to learn hotel management systems
- Flexi Job eligibility
- Valid permit to work in Belgium
What We Offer
- A flexible weekend schedule that fits around other commitments
- Additional paid shifts during holiday cover
- A welcoming, international work environment
- Opportunities to grow within a fast-growing hospitality group
Lieu du poste : En présentiel