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data center jobs near brussels, bru

Data Center Technician

Digital Realty -
Zaventem

Soumettre votre candidature

Détails de l'emploi

Temps plein

Qualifications

Expérience avec les centres de données
Microsoft Excel
Microsoft Office
Câblage électrique
Télécommunications
IT

Description complète du poste

Your role

The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness,
tidiness, and safety of the data center environment.

Uphold company safety policies, operational efficiency, and core values.
Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests.
Assist in the implementation of technical projects and support activities, including setup, deinstallation, and documentation of equipment.
Responsible for drafting and ensuring the execution of assigned Operational procedures & processes, including Risk Assessment Method Statements (RAMS), Maintenance Operating Procedures (MOPs), and Standard Operating Procedures (SOPs)
Contributes to the development of Emergency Operating Procedures and escalation procedures to ensure effective First Line Facility support
Ensure compliance with company policies and regulations, including executing customer request reporting and administration.
Document progress, issues, outcomes, and contribute to continuous improvement initiatives.
Provide supervision, training, mentoring, and guidance to technicians, contributing to team development efforts.
Demonstrate proficiency in a wide range of essential skills, including troubleshooting.

What you’ll need

Minimum of 3 years of experience in ‘Telecommunications, IT or electrotechnical, Network InfraStructure environment
Skilled in optical fibre installations, wiring networks, electrical wiring, network configurations.
Excellent problem analyses skills
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Skilled in Microsoft office and Service Management applications (e.g. Excel)

Soumettre votre candidature

Affinez votre recherche

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : data center (brussels, bru)

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