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customer service agent jobs near brussels, bru

Visitor and Reception Welcoming Agent-(m/f/d) International Organisation Brussels

infeurope S.A.
Bruxelles

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Détails de l'emploi

Qualifications

Français
Microsoft Excel
Service client
BEPS
IT

Description complète du poste

Job Type(s): employment contract

Location(s): Brussels

Company Name: infeurope S.A.

infeurope is looking for a multilingual candidate (m/f/d) as Visitor and Reception Welcoming Agent-(m/f/d) for an International Organisation in Brussels.

This position is perfectly suited for recent graduates interested by a first work experience, with a working experience in customer service, customer reception, tourism, travel or hospitality.

Candidates should be citizens of Member States of the European Union (EU).

Weekly working hours: 9:45 to 18:15, Monday to Saturday (5 days to be worked)

Estimated Start Date: September 2026

TASKS

Welcome and assist visitors in a friendly, professional, inclusive, and multilingual manner.Provide information and guidance about the organisation, exhibitions, activities, facilities, and practical visitor services.Manage visitor flow and groups, including bookings, arrivals, departures, accessibility needs, and busy periods.Support security and operational procedures by explaining visitor rules, reporting incidents, and assisting during emergencies.
Carry out reception and event duties, including administrative tasks, visitor materials, exhibitions, official visits, and special events.

Maintain high professional standards through diplomacy, neutrality, teamwork, confidentiality, reliability, and clear handovers at the end of the day
Other ad hoc services;

REQUIREMENTS

Applicants must be customer-oriented, open-minded, and strong communicators.
Pro-active attitude and politeness;
Able to give short presentations to visitor groups;
Language skills in English and French, any additional EU language is considered as an advantage
Sufficient IT knowledge (knowledge of Excel, good command of Word, internet, social media tools etc.) to process requests, answer inquiries and be able to handle existing technical equipment;
Certified skills in First Aid is advantageous, but not required.

Job Refernce: BXL-Reception Agent

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : customer service agent (brussels, bru)

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