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Product Support Engineer

Deceuninck -
Hooglede Gits

Postuler rapidement

Détails de l'emploi

Temps plein

Qualifications

Français
CAD
Master
Bachelier
Construction et rénovation
Adobe InDesign
Allemand
Néerlandais

Description complète du poste

The product portfolio of Deceuninck includes a wide range of window and door systems, sliding systems, roller shutter boxes, terraces, cladding and all kinds of building profiles, this in PVC, aluminium and composite materials.

For the Applications Engineering department we are looking for a Product Support Engineer.

You will work on technical information, CAD & documentation of our product applications, guidelines, manufacturing and installation processes.

You will work at our Headquarter in Gits, in close collaboration with colleagues from the Product department EU as well as other product team members working in our European sales regions. You will report to our Application Engineering manager Europe.

YOUR MAIN TASKS?

You identify the needs and explore how technical information can be converted documents & manuals.
You create CAD drawings & descriptions in a standardized & transparent way for product presentations, manuals and guides, using tools like CAD & Adobe suite (Indesign)
You explore how technical content can best be shared with the local product teams and the Deceuninck customers.
You collaborate in a close cooperation with colleagues of the EU Product teams in Gits, Application Test Centre, Designers & Product managers, Field Technicians to fully understand how the products are processed & installed.
You make visual representations, Renders of products, product applications and manufacturing processes.
You are part of the technical helpdesk where you assist the local product teams for technical support. Supporting then with dedicated drawings, calculations, analyses, …
You have a close cooperation with the Product Software Team and support them to maintain the datasets & programming new profiles or systems
You closely follow up on digital evolutions linked to technical documentation creation and sharing.

OUR REQUIREMENTS?

Technical background (bachelor or master degree or equivalent by experience).
Having knowledge of the window, door, construction industry is a plus.
You are a fluent communicator.
A good knowledge of English is a requirement. Knowledge of French or other languages (Dutch, German) is definitely a plus.
You have a critical attitude and are always looking for the 'why' of things.
You work in a structured way and think process-wise.
Ability to work under strict deadlines.
You are hands-on.
You can work perfectly well independently and in a team.
You have a sound knowledge of MS-Office, Adobe and CAD applications.

WHAT DO WE OFFER?

An innovative, international company that cares about its employees, its customers and its environment
A technically challenging product portfolio
You will hold a challenging position in a dynamic and collegial atmosphere with ample space for autonomy and personal development.
An attractive, competitive remuneration

Postuler rapidement

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support engineer emplois - brugge, vlg

Product Support Engineer

Senior IT-support Engineer

TECHNICAL SUPPORT ENGINEER

Ingénieur support technique (Civil Engineer)

Ingénieur support technique

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : support engineer (brugge, vlg)

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