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Customer Service Specialist - Sea Freight Export

Kuehne+Nagel -
Anvers

Soumettre votre candidature

Détails de l'emploi

Avantages

Chèques repas

Qualifications

Logistique
Anglais
Compétences en communication
Néerlandais

Description complète du poste

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

We are looking for a Customer Care Specialist to join our Sea Logistics Export team in Antwerp. In this role, you will support our customers as their first point of contact, providing information and solutions. Together with your colleagues, you will help create efficient, tailored ocean freight solutions and outstanding customer experiences.

How you create impact

Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
Processing customer inquiries and preparing offers
Control of order processing from order acceptance to document verification to the completion of the shipment
Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
Close cooperation with the operational departments, sales and carriers
Expansion of the portfolio of our existing customers, development of new business and acquisition of customers

What we would like you to bring

Solid experience in a similar role in freight forwarding, ideally in sea logistics
Strong communication skills and ability to build trusted relationships with customers and internal stakeholders
Proactive, solution-oriented mindset with resilience in challenging situations
Excellent organizational skills with the ability to prioritize and multitask in a fast-paced environment
Fluent in English; Dutch proficiency is a strong advantage

What's in it for you

Kuehne+Nagel offers a wide range of attractive employee benefits designed to support your well‑being, development, and long-term career growth.

Competitive salary, commuting allowance, and holiday allowance
27 vacation days
Meal vouchers
Hospitalisation insurance
Group insurance
Development opportunities via our internal learning platform

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Mascha Eichhorn

[email protected]

Soumettre votre candidature

Affinez votre recherche

specialist / sea emplois - antwerpen, vlg

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : specialist / sea (antwerpen, vlg)

It's more than a job

‎

How you create impact

What we would like you to bring

What's in it for you

Who we are

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