Mission Overview:
As a Business Analyst, you will be engaged in a consultancy mission at a client site, representing Keystone Solutions. You will work within the Business Solutions department, reporting to the Manager Build & Transform. The primary mission of the department is to ensure internal performance by providing quality IT solutions. We develop, operate, and maintain a wide range of internal IT solutions, including the mobile application and website. You will be part of the Build & Transform team, responsible for analyzing, preparing, and executing projects under Keystone Solutions' consultancy model.
Key Responsibilities:
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Define and structure User Journeys.
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Transform business needs into detailed journeys.
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Identify necessary features.
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Manage nominal cases and edge cases.
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Structure User Stories and Acceptance Criteria.
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Prepare elements necessary for UX/UI work.
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Ensure traceability between business needs, UX, and delivery.
The Business Analyst will act as a pivot between business, UX/UI, architecture, development, QA, and project management. The final objective of the role is to ensure that business needs are accurately translated, user journeys are coherent, screens are exhaustively defined, and that development teams can implement without ambiguity.
Main Responsibilities:
Business Analysis & Functional Framing: Gather business and user needs, challenge requests to clarify real objectives, structure user journeys, identify pain points, and prioritize needs with the Product Owner and PM.-
User Journey Structuring: Define end-to-end user journeys, break down journeys into detailed steps, identify variants, exceptions, error cases, offline scenarios, real-time dependencies, and accessibility needs.
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Transformation Journey Features Screens Stories: Maintain complete traceability from User Journey to Features, Screens, User Stories, and Acceptance Criteria.
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UX/UI Preparation: Prepare necessary elements for designers, define screen layouts, describe functional behaviors, and define states such as loading, error, empty, offline, and edge cases.
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Backlog Management: Write Epics and User Stories, define Acceptance Criteria, structure dependencies, prepare refinements, and maintain a clear and usable backlog.
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Delivery Coordination: Collaborate with technical teams to clarify expected behaviors, participate in UX/UI workshops, Agile refinements, and support QA/UAT teams.
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Documentation & Governance: Maintain functional documentation in Confluence, structure functional repositories, ensure document coherence, and guarantee traceability between needs, journeys, screens, stories, and tests.
Expected Deliverables:
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Detailed User Journeys
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Functional Mapping
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Screen Inventory
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Functional Wireflows
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Epics
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User Stories
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Acceptance Criteria
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Confluence Documentation
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Support for UAT scenarios
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Traceability Matrices
Soft Skills Required:
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Strong structuring and rigor
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Excellent organizational skills
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Ability to structure complex issues
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High attention to detail
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Strong documentation rigor
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Effective communication
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Ability to engage with business, UX, developers, management, and suppliers
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Ability to simplify complex topics
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Analytical mindset
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Proactive identification of inconsistencies
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Systemic vision
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Collaboration skills
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Ability to work in cross-functional environments
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Facilitation of workshops
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Team spirit
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Solution-oriented approach
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Pragmatic mindset
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Ability to propose concrete solutions
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User and delivery orientation
If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today .
Duration: As soon as possible - 31/12/2026 7 months • (part time 3/5)
Skills required:
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Acceptance Criteria - Level: Advanced - Most recent: Any time
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Analyse & Delivery - Level: Expert - Most recent: Any time
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Business Analyst Digital - Level: Expert - Most recent: Any time
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capacité d'analyse - Level: Expert - Most recent: Any time
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Collaboration avec UX/UI Designers - Level: Advanced - Most recent: Any time
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Confluence - Level: Advanced - Most recent: Any time
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Draw.io - Level: Advanced - Most recent: Any time
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Epics - Level: Advanced - Most recent: Any time
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Figma - Level: Advanced - Most recent: Any time
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Gestion des edge cases et scénarios critique - Level: Advanced - Most recent: Any time
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JIRA - Level: Advanced - Most recent: Any time
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Lucidchart - Level: Advanced - Most recent: Any time
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Matrices de traçabilité - Level: Advanced - Most recent: Any time
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Méthodologies Agile / Scrum - Level: Expert - Most recent: Any time
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Miro / FigJam - Level: Advanced - Most recent: Any time
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MS-Office - Level: Advanced - Most recent: Any time
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Parcours utilisateurs mobile - Level: Advanced - Most recent: Any time
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projets mobiles complexes - Level: Expert - Most recent: Any time
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Rédaction fonctionnelle - Level: Expert - Most recent: Any time
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Screen Inventory - Level: Advanced - Most recent: Any time
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Screen Mapping - Level: Advanced - Most recent: Any time
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ServiceNow - Level: Advanced - Most recent: Any time
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SharePoint - Level: Advanced - Most recent: Any time
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Structuration de backlogs complexe - Level: Expert - Most recent: Any time
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Support UAT / QA - Level: Advanced - Most recent: Any time
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Teams - Level: Advanced - Most recent: Any time
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Test Management - Level: Advanced - Most recent: Any time
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User Journeys - Level: Advanced - Most recent: Any time
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User Stories - Level: Advanced - Most recent: Any time
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UX / Produit - Level: Expert - Most recent: Any time
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Wireflows - Level: Advanced - Most recent: Any time
Language requirements:
Dutch or French
Level Native or bilingual proficiency
English
Level Professional working proficiency
