1. Business–Technology Bridge & Value Translation
- Act as the main interface between business stakeholders and IT/SAP teams.
- Understand business processes, pain points and opportunities.
- Translate business needs into value-driven AI use cases and agents.
- Assess and recommend relevant technologies and tools.
- Frame AI initiatives in terms of business impact, efficiency, quality and scalability.
2. AI Solution & Agent Design
- Design, create and deploy AI solutions and agents aligned with real business needs, including:
- Copilot-based solutions such as Agent Builder, Copilot Studio and Microsoft Foundry;
- AI agents integrated into the Microsoft ecosystem, such as SharePoint and Power Automate;
- AI agents integrated into business workflows.
- Ensure solutions are easy to build, simple to adopt, secure, compliant, maintainable and scalable, using low-code/no-code approaches where relevant.
3. AI Architecture & Technical Alignment
- Ensure AI solutions are aligned with enterprise architecture.
- Define the AI architecture and tool selection matrix, for example Copilot vs Joule vs Power BI Copilot vs customized AI.
- Define and maintain an up-to-date AI use case catalog.
- Collaborate closely with IT, SAP and Security teams.
- Validate data sources, data quality, LLM selection, access management, compliance and integration with existing systems.
4. AI Governance, Responsibility & Risk Awareness
- Define and maintain AI governance within the group.
- Define and maintain the AI roadmap.
- Promote responsible AI principles.
- Ensure compliance with GDPR, the AI Act and internal governance rules.
- Help business teams understand AI risks, limitations and responsible usage.
5. Continuous Improvement & Knowledge Sharing
- Contribute to the continuous improvement of data and AI standards, patterns and best practices.
- Capitalize on lessons learned and promote standardization across initiatives.
- Monitor Copilot updates and maintain an active technology watch on AI and data trends.
- Organize Copilot update sessions to maintain an engaged Copilot community.
- Coach, support and train business users on AI adoption and usage.
6. AI Acceleration & Adoption
- Actively support and accelerate BIA’s AI journey.
- Identify quick wins and high-value opportunities.
- Support the transition from idea to use case, AI agent and scalable solution.
- Contribute to AI communities of practice and adoption initiatives.
- Help demystify AI for non-technical stakeholders.
