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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : system engineer devops (anderlecht, bru)

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Support Engineer

Green Island -
Grimbergen

Soumettre votre candidature

Détails de l'emploi

Avantages

Voiture de société
Chèques repas
Ordinateur de fonction

Qualifications

Informatique
Informatique
React
DevOps
Architecture système
Assistance technique
.NET
Master
Bash
Bachelier
Scripting
Compétences en communication
Python
PowerShell
Shell Scripting
Debugging
MySQL

Description complète du poste

Step into a dynamic and pivotal role as a Support Engineer at Green Island, where you'll act as the crucial link between our clients and engineering teams. Your mission is to understand and interpret complex technical issues, diagnose problems, and provide clear, actionable support. You’ll work across the entire platform—front-end, back-end, and infrastructure—leveraging your analytical mind and technical fluency to solve issues, deliver insights, and improve client experience. From investigating logs and metrics to scripting quick fixes and building lightweight reports, your work ensures our platform remains stable, high-performing, and trusted.

What you’ll do

Serve as the first technical point of contact for clients, translating their concerns into actionable insights for our engineers.
Investigate and debug issues across a distributed system using logs, databases, metrics, and dashboards.
Collaborate closely with software engineers to understand system architecture and gather context to troubleshoot effectively.
Write scripts and apply patches to resolve minor bugs and data inconsistencies.
Perform data analysis to generate ad hoc reports and support business decisions.
Document recurring issues, technical solutions, and best practices for both clients and internal use.
Continuously work on improving our support workflows, automating routine tasks, and suggesting product or system enhancements based on client feedback.
Stay up-to-date with our tech stack and systems to maintain a solid grasp of how components interconnect.

Who you are

A Bachelor’s or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience in a technical support, DevOps, QA, or system engineering role.
Strong analytical and debugging skills, with the ability to interpret logs, trace code paths, and isolate system issues.
Comfortable navigating relational databases (SQL Server, MySQL) and writing basic queries for investigation and reporting.
Proficiency in scripting (e.g., Python, PowerShell, Bash) and working knowledge of web technologies like React and .NET is a plus.
Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Kibana, or similar).
Strong interpersonal and communication skills with the ability to translate technical findings into clear explanations for both technical and non-technical audiences.
Reliable, curious, and self-motivated—ready to dig into any issue until it's resolved.

Why choose us?

26 paid vacation days per year
Flexible working hours
Very competitive salary
Company car / mobility budget
High-end company laptop
Company phone with mobile subscription (unlimited texts/calls/data)
Meal vouchers
Hospitalisation insurance
Group insurance

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Affinez votre recherche

system engineer devops emplois - anderlecht, bru

Support Engineer

Consultant Data & Analytics SAP - Datasphere / BDC l Belgium

Back-end C# .NET (OPPA)

Decision Intelligence Solution Architect

Scheduling & Windows Engineer (for Control-M)

Application Support Engineer Service

Assistant Director - QA Engineer

Integration Specialist - MuleSoft/Boomi

ML & GenAI Team Lead

IAM Architect

Databricks Data Engineer

Senior AI Engineer

Cloud-Native Software / Solutions Architect

Senior Python Developer

Project Manager IT CLOUD migration expert

Forward Deployed Engineer (API & Data)

OneV - Senior Test Analyst

Lead (AI) Application Engineer

Senior Data Science Analyst - OptimusAI

Expert Test Engineer

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : system engineer devops (anderlecht, bru)

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