JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for our Head of our Project & Development Services (PDS) department in Belgium & Luxembourg, based in Brussels.
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 110,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.
About Project and Development Services (PDS)
JLL is a world class real estate development partner for our investor and corporate clients. Our services affect how millions of people live, work, and play every day. It is our responsibility to nurture the impact we can have on all projects and bring value into every detail. From development advisory to project and cost management, from program management to engineering design and sustainability, from fit-out to asset repositioning and major base-build schemes, our services span every dimension across all asset types, sectors and regions.
JLL’s PDS team comprises 8,900 project managers, engineers, designers and architects across 50 countries and is actively managing 36,900+ projects yearly. Join the PDS team to expect more and achieve more. There’s room for you to design and build your career within the PDS community and the wider JLL ecosystem.
What this job involves
As the Head of our Project & Development Services (PDS) department in Belgium & Luxembourg, your missions will be:
Growth
Accountability to drive and deliver the established 2026 growth strategy and business plan adapting where necessary to respond to market conditions and take advantage of new opportunities for growth and diversification. This will form an integral part of the overall EMEA and BeLux PDS business plan.
Lead and co-ordinate business development activities across the BeLux team with a focus on developing new opportunities in office, hotels, and mixed-use schemes. This will involve representing the team within a variety of senior stakeholder communities and networks, both internal and external and establishing strong relationships with the key collaborators such as Leasing Advisory, Capital Markets as well as our Work Dynamics Account leads.
Contribute to and lead the team to deliver a best-in-class service. This is to include reviewing how we adapt our offer to take into account changes in client requirements and market expectations, for example around sustainability.
Act as senior oversight for the delivery of all instructions across BeLux through regular reviews and open communication to ensure accountability for compliance and overall leadership of the established BeLux and EMEA PDS Operations platform.
Create a strong internal and external profile for the service line to support growth and expansion of the right work.
Financial
Accountability of the business line P&L in collaboration with the Head of P&DS+Tétris
Manage expectations/forecasts/pipeline and take mitigating actions where necessary to deliver plan using our established CRM platform Salesforce.
Actively contribute to meeting or exceeding the PDS BeLux team's net revenue target for the coming years (TBC once budget finalised) through your own efforts and the efforts of others.
Review pricing structure, resourcing and profitability on all significant instructions to ensure that they fall within agreed parameters for profitability.
Project Profitability & Resourcing – lead the adoption of time tracking across the team link and use the information gathered to lead proactive reviews to address resourcing issues across the team where there is a financial impact.
Client
Undertake the role of Client Relationship Manager for a number of your own Clients (which may be existing JLL Clients) and lead our CRM efforts across the team with a focus on building/strengthening relationships, growing profitable business opportunities across all PDS service lines, sectors and offices.
Seek opportunities for joint service delivery integrating the service offerings of the group's various business lines
Actively collaborate with the EMEA BD Team to ensure that you and the team are represented/connected with all the core client accounts and initiatives in order to explore and maximise opportunities within region, and provide a consistent level of service across BeLux
Develop an internal and external market presence for the business attending external events and acting as a spokesperson for the team within the wider industry.
Ability to resolve claims and escalating business risks as necessary.
Wider business generation and cross selling - Make every effort to identify and secure new/target business opportunities for all service lines, sectors and offices within P&DS and through cross selling to the wider business, including Integral and Tetris.
Ensure the team are equipped with the necessary tools and collateral to contribute to business development including a suite of marketing collateral to effectively sell our capability, expertise and track record.
People
Continue to establish and reinforce a culture of collaboration across the BeLux team creating a shared vision for the business through your inclusive leadership style.
Lead and manage talent development and succession plans within your direct reports. Ensure role clarity for employees with clear and measurable performance criteria that directly support stated business goals and outcomes.
Support the JLL culture that drives leading-edge Safety, Environmental and Governance outcomes.
Drive collaboration between the leadership team to share opportunities and resources to deliver the best result for our clients as part of a national team allocating the right person for the job, irrespective of P&L and location.
Establish a culture of recognition and ensure there is appropriate mechanism across the team for talent identification, review, progression and reward.
Lead on opportunities to recruit strategic new hires to deliver the BeLux strategy and oversee the recruitment activity across the team to ensure it is timely and appropriate so as to not disrupt our service provision.
Ensure any performance issues across the team are appropriately managed and addressed.
Put a training plan in place to develop, support and upskill your own team and wider virtual teams.
Every day is different, and in all these activities, we would encourage you to show your ingenuity. Sound like you? To apply you need to be able to / have:
Proven experience of acting as Project and/or Development Monitor on complex schemes
Good understanding of the full development cycle (from site acquisition to post completion)
Market presence and good industry relationships
Strong track record in running successful team(s), client relationship management
Financial and commercial acumen management experience
Ambition, growth mindset and a strong motivation towards delivering on our business purpose – ‘to shape the future of real estate for a better world’
Ability to navigate and manage stakeholder relationships both within the BeLux business and EMEA to support the aims of the business and generate opportunities
Excellent communication skills both verbal and written
Excellent interpersonal skills, collaborative approach and flexible style, with the ability to influence and confidence to challenge to achieve the required aims
Trilingual in French, Dutch and English
Demonstrate commitment to high professional ethical standards and a diverse workplace
Operate comfortably in a fast paced, community/environment and commitment to get the job done with attention to detail
Ability to work independently and within a team
Willingness to take on new challenges, responsibilities, and assignments
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
