Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
As a CRM Specialist you play a key role in strengthening our commercial operations. You ensure the effective use of our CRM systems, support our sales teams with high quality data and insights, and contribute to the preparation of customer proposals. Through your analytical mindset, structured way of working, and strong communication skills, you help optimize our processes and enhance the overall customer experience.
Your role:
1. CRM Responsibilities
- Operate as the local CRM applications expert and serve as primary support for all local users.
- Analyze CRM data to monitor KPIs and identify opportunities for improvement.
- Continuously improve CRM data quality by motivating and training users, enforcing guidelines, and promoting best practices.
- Provide training to new and existing colleagues, including the development of clear guidelines, documentation and presentations.
- Work closely with HQ and Zone CRM teams to perform testing activities, provide feedback, and support the rollout of new CRM features and applications.
- Contribute to automate CRM processes and the integration of AI; experience with CoPilot, Power BI and Power Automate is a strong asset.
2. Tender Support responsibilities
- Prepare customer proposals, primarily within the public sector, by collecting, organizing, and coordinating all required administrative, financial, and legal documentation in line with public tender requirements.
- Develop strong expertise in tender-related digital platforms and applications, as well as in public procurement regulations and internal compliance procedures.
- Manage, review, and communicate tender documents, cost calculations, and all relevant supporting files.
- Identify and propose process improvements to enhance tender efficiency, optimize tool usage, and strengthen internal collaboration and communication.
Your qualifications and experience:
- At least a bachelor’s degree in business administration or business engineering or related field.
- Initial experience with CRM systems and/ or Public Tenders and related applications; knowledge of Power BI or Power Automate is an asset.
- Strong organizational skills with the ability to manage deadlines and coordinate multiple stakeholders.
- Excellent analytical skills, with the capacity to interpret data and translate insights into clear, actionable recommendations.
- Effective communicator, with the ability to prepare clear documentation and collaborate across different teams and with international stakeholders.
- Passion for exploring new applications and how they can support our work and improve our workflows.
- Proactive mindset, hands-on mindset with strong sense of ownership.
- Fluent in Dutch, French and English.
What do we offer:
- A minimum of 31 days of annual leave.
- A competitive salary, with additional benefits such as eco-vouchers, meal vouchers, a range of insurances.
- Remote work possibilities.
- A culture of lifelong learning throughout your career, where you are encouraged to continuously develop your skills.
Who we are:
We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
To facilitate the study of your application, we invite you to avoid contact via email or social networks and to give preference to our job and career site. However, if you encounter any problems during your application, please do not hesitate to contact us directly.
To find out more about us, take a look at our website.
How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Jobs at Siemens Healthineers (siemens-healthineers.com).
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.
To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
Siemens Healthineers and Varian Belgium are Great Place to Work® certified and recognized as great companies to work for!
