Logistics at full potential
Do you love customer service, want the opportunity to expand your expertise in a logistics/warehouse environment? This is the role for you! We are recruiting for a Transport Administrator in Mechelen.
As a Transport Administrator you are the first point of contact for all inbound and outbound drivers. You will offer a friendly face, open and clear communication and be able to give direction. Handle all documentation ensuring all data is recorded correctly, safely maintaining quality, enabling an efficient warehouse flow.
You serve as the primary contact for the internal customer service team and customer transport teams.
- 2 shift pattern 6.00 - 14.00 and 14.00 – 22.00 rotating week shifts – Monday to Friday.
- Fluent in English, Dutch would be advantageous.
- Previous experience within a warehouse or similar environment would be beneficial, but previous customer service is a must.
- Will report to the Supervisor.
What You Do on a Typical Day
- Monitor the registration kiosk, identify drivers and direct inbound and outbound drivers according to safety and site procedures.
- Provide clear information on safety instructions, routes, loading and unloading areas.
- Perform access control and ensure compliance with all site safety requirements.
- Check, process and archive transport documents (CMR, loading notes, internal checklists, customs documents, etc.).
- Accurately enter data into WMS and/or TMS systems.
- Verify shipment information (e.g., seals, references).
- Escalate issues promptly (missing documents, excessive waiting times, etc.).
- Communicate daily with drivers and warehouse supervisors.
- Report deviations, delays or missing documents.
- Respond to driver’s questions in a respectful, customer‑focused manner.
- Enforce all safety procedures at the gate and reception desk.
- Ensure proper use of PPE.
- Identify risky situations and report them according to internal QESH guidelines.
- Maintain a clean, orderly and welcoming reception area, as it presents the first impression for external visitors.
- Contribute to efficient transport flow by signaling administrative bottlenecks.
- Carry out all document checks accurately and correctly.
- Support improvements in the arrival and departure processes.
What do you need to succeed at GXO?
- Experience in logistics, transport administration or a similar role is a strong plus.
- Basic knowledge of transport documents (CMR, loading notes, customs papers) is an advantage.
- Good command of English; additional languages (Dutch, French, German, Polish) are a plus.
- Previous customer service experience is required
- Ability to manage timescales and priorise
What We Offer You
- Market-based salary that fits your knowledge and experience.
- A dynamic organization, in which space for ownership and development are central.
- In charge of your own success and the necessary support in your development.
- A new challenge in an entrepreneurial, open and informal organizational culture.
- A pleasant working atmosphere with nice colleagues.
Unlock the potential of your future!
Your work environment
Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.
GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries; like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).
Want to know more about GXO Logistics?
Watch the video below or visit our website gxo.com
https://www.youtube.com/watch?v=3P7NC8gl3bg
In short, this is the next place you want to work!
For more information, please contact Debbie Haywood. Corporate Recruiter, she can be reached by email
[email protected]Interested?
Apply via the button and leave your recent CV
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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
