17 meilleures offres (hotel, den hoorn) (à pourvoir)

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Front Office Employee (m/f/x)

Grand Hotel Casselbergh
Bruges

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Détails de l'emploi

Qualifications

Français
Bachelier

Description complète du poste

The front office employee is the face of the hotel. You are responsible to offer the guests a warm welcome during their stay, from their arrival to their departure. You complete the necessary formalities, provide information, answer phone calls and perform administrative duties.

[email protected]
+32 (0)50 44 65 00

Tasks

Welcome the guests upon their arrival
Complete the administrative formalities related to their stay
Receive payments for guest accounts, both at the time of registration and at the checkout.
Maintaining the shift cash register, correct closing of the register and processing the shift receipts.
Cash and currency exchange for guests.
Key delivery and management of the luggage.
Post various costs.
Concierge duties: informing guests about hotel facilities, local attractions, restaurant suggestions & reservations.
Telephony: handling incoming calls, transferring to the right conversation partner.
First-line complaint handling.
Correspondence: booking reservations, answering emails.
Handling mail

Profile

Bachelor degree in hospitality or assimilated by experience
Fluent Dutch, French and English both orally and in writing. Other languages are an added value
Flexibility in terms of timetables Variable work schedule,
38-hour week, 5-day week
Weekend work (1 weekend out of 3 at home)
Shifting (7:00 AM to 3:00 PM, 3:00 PM to 11:00 PM, 4:00 PM to 12:00 PM)
Very accurate with an eye for detail
Customer focus
Go-getter
Stress resistance: being able to work under pressure, checking in or out of several guests in a short period of time
Experience is a plus, but motivated school-leavers are also eligible
Knowledge of Winner Hotel Software & Cubilis is an added value but not a necessity
Team-player within the department, the hotel and the group
Responsibility & being able to work independently

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Ervaren Kelner (M/V/X)

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Verantwoordelijke Housekeeping (M/V)

De Haan: Flexi poetsmedewerker

Technieker

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : hotel (den hoorn)

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