20 meilleures offres (customer service) (à pourvoir)

Customer Support Agent
Live Nation —Bruxelles-Capitale
- Temps plein
- Logiciels de GRC/CRM
- Service client
- Salesforce
il y a 11 jours
Serveur/serveuse
Le vaudree barchon —Blegny
- Temps partiel
- Service
- Service client
- En présentiel
Postuler rapidement
Customer Service Support (Voltijds)
EURO-INDEX B.V. —Zaventem
- De 2 500 € à 3 100 € par mois
- Temps plein
- Service client
- Systèmes PGI
- Anglais
- Travail à domicile
- Assurance groupe
Postuler rapidement
Verkoopsmedewerker
Babydeals —Malines
- De 1 500 € à 3 000 € par mois
- Temps partiel
- Bilingue
- Vente
- Service client
- Remboursement des frais de voyage
- Aide au transport quotidien
Postuler rapidement
il y a 7 jours
Verkoopassistent/ Assistant/e de vente
Chatter for WHSmith International —Zaventem
- À partir de 2 200 € par mois
- Temps plein
- Vente
- Service client
- Merchandising
Postuler rapidement
il y a 6 jours
Verkoopster/verkoper
Twice as Nice —Louvain
- Temps partiel
- Bilingue
- Vente
- Service client
- Indemnité kilométrique
- Aide au transport quotidien
Postuler rapidement
il y a 7 jours
Winkelmedewerker statuut flexi job gezocht
HUIS VAN HAAZ —Kontich
- De 16 € à 18 € de l’heure
- Temps partiel
- Vente
- Service client
- Négociation
Postuler rapidement
il y a 13 jours
Conseiller de vente
Seats and Sofas GmbH —Herstal
- De 2 200 € à 4 000 € par mois
- Temps plein
- Bilingue
- Vente
- Service client
- Formation continue
Postuler rapidement
il y a 2 jours
Vendeuse en magasin de décoration
Green idea —Waterloo
- De 1 400 € à 1 600 € par mois
- Temps partiel
- Vente
- Service client
- En présentiel
- Formation continue
Postuler rapidement
il y a 1 jour
Cashier
NAS WFN Prod Enablement -testnas030 —Verviers
- De 100 000 € à 120 000 € par an
- Service client
- Certificat de l'enseignement secondaire supérieur
- POS
Postuler rapidement
Customer Service & Delivery Coordinator
Ludo NV —Kortenberg
- De 2 217,40 € à 5 000,00 € par mois
- Temps plein
- Microsoft Excel
- Service client
- Expérience administrative
- Remboursement des frais de voyage
Postuler rapidement
il y a 14 jours
Verkoopmedewerker / Sales Assistant - UNIQLO Meir
Fast Retailing —Anvers
- Temps plein
- Service client
- Construction et rénovation
- En présentiel
Serveur(euse)
HUGGYS —Nandrin
- De 2 500 € à 2 505 € par mois
- Disponible le week-end
- Service
- Vente
- Service client
- Indemnité kilométrique
Postuler rapidement
il y a 13 jours
Medewerker keuken
LUNCH GARDEN —Bonheiden
- À partir de 15,29 € de l’heure
- Temps partiel
- Service
- Vente
- Service client
- Aide au transport quotidien
Postuler rapidement
il y a 6 jours
Store Manager
Levi Strauss —Tournai
- 3 000 € par mois
- Temps plein
- Expérience en gestion d'équipe
- Service client
- Expérience en supervision
- Indemnité kilométrique
Postuler rapidement
il y a 11 jours
Customer Service Officer
RCM —Nivelles
- Service client
- Anglais
- Bachelier
Postuler rapidement
Customer Service & Support Medewerker
Van Opstal —Aartselaar
- À partir de 3 400 € par mois
- Temps plein
- Bilingue
- Espagnol
- Service client
- Assurance groupe
Postuler rapidement
Verkoopadviseur(e) baby- en kinderartikelen
Babycompany —Roulers
- Disponible le week-end
- Bilingue
- Vente
- Service client
Postuler rapidement
il y a 9 jours
Vendeuse en prêt-à-porter féminin
SPRL IT MODE —Waterloo
- De 13 € à 14 € de l’heure
- Vente
- Service client
- En présentiel
Postuler rapidement
il y a 2 jours
Flexi-job – Conseiller(ère) clientèle & vente (H/F/X)
Igor Home Interior —Wavre
- De 2 200 € à 4 000 € par mois
- Vente
- Service client
- En présentiel
Postuler rapidement
il y a 2 jours

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : customer service

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Customer Support Agent

Live Nation -
Bruxelles-Capitale

Soumettre votre candidature

Détails de l'emploi

Temps plein
Il y a 11 jours

Qualifications

Logiciels de GRC/CRM
Français
Service client
Salesforce
Anglais
IT
Support des applications
Intelligence artificielle

Description complète du poste

Job Summary:

JOB DESCRIPTION: CUSTOMER SUPPORT AGENT

Location: Brussels

Division: International Ticketing, Customer Service

Line Manager: Fan Support Manager

Contract Terms: Full Time 38 hours per week

THE TEAM

The team provides support to fans and customers regarding ticket purchases, order management, event access, and related inquiries. The team ensures quality customer experience by resolving issues efficiently, answering questions, and acting as a point of contact between customers and event organizers.

THE JOB

As a Customer Support Agent, you will be the first point of contact for Ticketmaster Belgium customers and fans. You will assist customers with questions related to tickets, events, accounts, and payments while ensuring excellent customer experience. You will work closely with internal departments such as Event Operations, Client Support, and Technical Support to resolve issues quickly and professionally.

WHAT YOU WILL BE DOING

Respond to customer inquiries via email, chat, and phone.
Assist fans with:
- ticket purchases
- mobile tickets
- refunds and exchanges
- account-related issues
- event access and entry questions
Troubleshoot technical issues related to the ticketing platform.
Accurately document customer interactions in CRM systems.
Escalate complex cases to specialized internal teams.
Stay informed about upcoming events, procedures, and systems.
Contribute ideas to improve the overall customer experience.
Handle high-pressure situations during major event on-sales and peak periods.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Previous experience in customer service, helpdesk, or support roles is a plus.
Familiarity with CRM systems such as Salesforce or Zendesk is an advantage.
Comfortable working with digital tools and online platforms.
Strong problem-solving skills.
Attention to detail and accuracy.
Fluent in French and Dutch with a good command of English.

YOU (BEHAVIOURAL SKILLS)

Excellent communication and interpersonal skills.
Customer-oriented and solution-driven mindset.
Strong organizational and multi-tasking abilities.
Ability to remain calm under pressure.
Passion for music, entertainment, and live events.
Positive attitude and team-player mentality.
Flexible availability during busy event periods.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review. #TMBelgium

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Soumettre votre candidature

Affinez votre recherche

customer service emplois

Customer Support Agent

Serveur/serveuse

Customer Service Support (Voltijds)

Verkoopsmedewerker

Verkoopassistent/ Assistant/e de vente

Verkoopster/verkoper

Winkelmedewerker statuut flexi job gezocht

Conseiller de vente

Vendeuse en magasin de décoration

Cashier

Customer Service & Delivery Coordinator

Verkoopmedewerker / Sales Assistant - UNIQLO Meir

Serveur(euse)

Medewerker keuken

Store Manager

Customer Service Officer

Customer Service & Support Medewerker

Verkoopadviseur(e) baby- en kinderartikelen

Vendeuse en prêt-à-porter féminin

Flexi-job – Conseiller(ère) clientèle & vente (H/F/X)

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : customer service

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact