Coordinator Commercial Steering

Hapag-Lloyd AG -
Anvers

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Détails de l'emploi

Avantages

Chèques repas
Assurance hospitalisation

Qualifications

Logiciels de GRC/CRM
Microsoft Excel
Data mining
Salesforce
QlikView
Recherche
Microsoft Dynamics 365
Microsoft Office
IT
Tableaux croisés dynamiques
Clustering
Data warehouse
Néerlandais

Description complète du poste

Description

As a Coordinator Commercial Steering, you will dive deep into our Hapag-Lloyd data to optimize commercial strategies and elevate our sales results to the next level. You will be the bridge between data and decision-making, playing a crucial role in achieving our commercial objectives.

CorporateDescription

Hapag-Lloyd is one of the worldâ€™s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide . With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU , we keep global trade moving reliably every day.
Our global network spans 140 countries , 400 offices , and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, highâ€‘quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon

OrganizationDescription

About Hapag-Lloyd Benelux

We are a shipping company with approximately 13,000 employees worldwide. For us, communication and cooperation are essential principles in our daily operations. Mutual respect and fairness influence the atmosphere within our company, among customers and among our colleagues. At Hapag-Lloyd, we strive to create an inclusive environment where all people, regardless of background, can grow and contribute to our success. We encourage applicants from diverse backgrounds to apply for our open positions, with the goal of promoting diversity and equal opportunity in the workplace and encouraging inclusion.

We offer:

Group and hospitalization insurance
Hapag-Lloyd Global Bonus plan
Meal vouchers
Very extensive training offer
Talent Development Program
Cycling allowance â‚¬0,27 per km
Bike Lease plan
Public transport pass
Various social events

Qualifications

Qualifications

You are a data analyst with a strong analytical mindset, who enjoys in-depth analysis and works proactively and solution-oriented;
You are a team player who takes initiative and performs well under pressure;
You speak and write fluently in Dutch and English;
You have good knowledge of common IT systems and process modeling concepts and notations;
Good Excel skills are a must, and experience with data mining and programming concepts is a plus;
You have expertise in process improvement (certification is desired, e.g. Six Sigma DMAIC) and can develop and implement new concepts;

Technical Requirements

Proficiency in Microsoft Office, particularly Excel (advanced skills in formulas, pivot tables, and data visualization);
Experience with data analysis and reporting tools, such as Alterix, QlikView, QlikSense, SalesForce Analytics;
Knowledge of data mining such as Celonis and statistical analysis techniques, including regression analysis, clustering, and decision trees;
Experience with CRM systems, such as Salesforce or Microsoft Dynamics;
Knowledge of data visualization tools;
Understanding of data warehousing and business intelligence concepts;

IT knowledge

Advanced Excel skills
Data analysis and reporting tools (e.g. Alterix, QlikSense, QlikView)
Data mining like Celonis and statistical analysis techniques (e.g. regression analysis, clustering, decision trees)
CRM systems (e.g. Salesforce, Salesforce analytics)
Data visualization tools
Data warehousing and business intelligence concepts
Process modeling and automation tools (e.g. Six Sigma DMAIC, workflow management systems)

Responsibilities

Analyze and preserve data to improve our sales performance;
Actively contribute to optimizing volumes and revenues to achieve our targets;
Monitor market developments and adjust commercial strategies based on insights;
Collaborate with internal teams (within the Benelux Area and other areas) to centralize information and streamline processes;
Prepare accurate forecasts and reports;
Provide ad-hoc support to the Sales Director in administrative and analytical matters;
Lead and manage process improvement and automation initiatives across functions, in close collaboration with all relevant stakeholders;
Monitor and analyze the performance of business processes and their KPIs, and identify opportunities for improvement;
Analyze and optimize pricing strategies to ensure competitiveness and profitability, including monitoring market trends, competitor prices, and customer willingness to pay ;
Develop and maintain a deep understanding of our customer base, including customer segmentation to identify key customer groups and tailor our commercial strategies to their specific needs and preferences ;
Work with the sales team to develop targeted sales approaches and value propositions for each customer segment, and monitor the effectiveness of these approaches ;
Continuously monitor and analyze customer behavior and preferences, and provide insights to the sales and marketing teams to inform their strategies and tactics .

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