As part of the Assess & Develop team, you contribute to the smooth operation of processes and tools related to Learning, Talent Management, Performance and Leadership. You play a key support role by assisting users, ensuring operational follow-up and contributing to continuous improvement in a dynamic environment involving a wide range of internal and external stakeholders.
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Support the implementation and day-to-day management of Learning, Talent Management and Performance processes and tools.
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Assist employees in the use of digital HR platforms and tools, including the Learning Management System (LMS).
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Provide first-line support to users via shared mailboxes, email and telephone.
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Participate in testing, validation and deployment of system updates and enhancements.
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Contribute to the creation, maintenance and optimization of process documentation and user guides.
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Provide operational and administrative support for learning programs and development initiatives.
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Collaborate with a variety of internal and external stakeholders to organize learning activities.
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Develop and communicate training schedules to the relevant parties.
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Ensure accurate updates in the systems and follow up on planning changes.
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Extract and update existing reports and perform basic analyses to support activity monitoring and KPI tracking.
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Participate in testing and validating new reports and dashboards.
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Document existing processes and perform quality checks on Assess & Develop activities.
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Proactively identify and suggest improvements to processes and ways of working.
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Contribute to specific HR projects.
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Support the organization of training sessions, webinars and information sessions, including room bookings, Teams setup and attendance follow-up.
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Perform administrative tasks required for the smooth functioning of the department, including purchase order follow-up and ADI-related processes.
