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Intelligent Automation Consultant

Optiminds
Kontich

Détails de l'emploi

Temps plein

Qualifications

Microsoft Excel
UAT
Compétences en communication

Description complète du poste

Are you looking forward to work with the latest and greatest technology to support our customers in their digital journey? Either on Case Management, on Customer Communication or on RPA? Do you also believe that bringing the right solutions together will drive automation to an even higher level? Ready to work in a team of professionals with all the same goal; happy customers. Then this might be the job you were looking for!

Why you?

You get energized by technical innovation, are interested in digital transformation, and get energy of working with different customers and deliver upon promise. You love to work in an organization where entrepreneurship, leadership and having fun is encouraged across all teams. You will work in an informal and enthusiastic team where drive, success, and fun are key. We celebrate our successes!

Why OptiMinds?

At OptiMinds we make “Waves”. #WAVE is the summary of our key values: We challenge, are Accountable, create Value and we Excel. These are the values we apply when interacting with our customers, relying on a dynamic team to put that into practice; our implementation consultants apply a pro-active approach and take ownership over their work.

The Intelligent Automation Consultant we’re looking for:

In your role you will be responsible for guiding our customers to a higher level of automation. By giving them professional advice, select the best solution for them and support in the implementation and after care of it.
As we offer multiple solutions it is your role to define together with the customer what would best fit their needs. As a professional you will use your own knowledge on the different solutions we offer and/or work together with other specialists to ensure we meet the digitalization goals with our customers.
Your role will also be to configure and integrate our software solutions into the customer environment, and you be actively involved in the definition and conception of the solution.
Executes project work within pre-defined timeframes in agreement with the customer.
Liaises internally with our project manager(s), Customer Success Managers and other colleagues.
You will also be given an opportunity to take on project responsibility and your role holds an exciting challenge, working with complex software solutions in an environment with ever changing requirements, and where you’ll always have something new to work on. You’ll be working in a market with a strong outlook for the future.
Up to date in what concerns the latest innovative technologies.
Curious by nature.
Team players, happy to share experiences and not afraid to ask for help.
Pro-active in feedback, not afraid to communicate to key stakeholders (internal and external), independent of the type of message.
The proven ability to function in a self-steering environment.
Strong writing and verbal communication skills.
Set-up and configure the solution as functionally described.
Creates, re-uses training material to conduct key-user and/or end-user trainings.
Supports customers during user acceptance testing and during hyper care.
Continuously evaluates and improves their way of working, resulting in continuous improvement.

A successful colleague:

You’re professional services consultant with experience in a software solutions environment, ideally in the case/document management environment, however, the ability and willingness to learn are more important.
You have a high level of initiative, and a high degree of willingness to learn.
You’re autonomous and proactive, you have a structured and goal-oriented way of working but you also enjoy working with people and are a real team player.
Innovative thinking, with a good deal of positivity, proactiveness and a willingness to embrace change.
Communicating pro-actively and efficiently with the team.
With a down-to-earth personality, common sense and plenty of humor.

Nice-to-haves:

Interest in Intelligent Business Process Automation, more specifically in the Case Management domain.
Willing to join our company parties and trips.

What can we offer you?

The key words are flexibility, empowerment and support. We will create the right environment for you to thrive in and provide coaching where needed. Apart from a nice salary package and a mobility package, we offer a pleasant office area in Amersfoort where you can join our team lunches every day. Above anything, we promise that you’ll have plenty opportunities to support your personal growth and have fun within our team as we value the happiness of our employees to be very important.

About OptiMinds

OptiMinds is the competence center for process optimization, part of the Cronos Group with 8,500 employees, a leading IT service provider. OptiMinds strives for continuous perfection of business processes by combining expertise, inspiring ideas, and innovative technology. With solutions in the field of Case Management, Process Mining, Robotic Process Automation, Document Management and Output Management. OptiMinds contributes to the further digitalization of our customers business processes. Some of our international customers are Damen Shipyards, Coolblue, Rituals, LEGO, Q8, COOP supermarkets, Nikon, Dille&Kamille, Danone ,and Technische Unie.

Status: Full-time
Address: Astronaut 22, Amersfoort
Location: OptiMinds NL

Why you?

Why OptiMinds?

The Intelligent Automation Consultant we’re looking for:

A successful colleague:

Nice-to-haves:

What can we offer you?

About OptiMinds

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