Excited to work on a project for a key Belgian player in the energy landscape?
As an Application Guard at Elia Belgium, you will be a part of the Strategy Implementation and Transformation Office (SITO). This department serves as a vital link between Business and IT, spearheading the development of future energy systems. Your mission is to ensure the high availability of critical applications and platforms within Elia, with a focus on the Customer, Market & System (CMS) division.
At Elia Belgium, you will contribute to the reliability and sustainability of the electricity supply, which is crucial for the energy transition. You will join a dynamic team working on innovative solutions to enhance the energy market and facilitate the integration of renewable energy sources. Your role is essential in supporting operational continuity and advancing technological progress within the organization.
Main Responsibilities:
- Ensure high availability of critical applications.
- Support business and operational continuity through technological solutions.
- Collaborate with IT infrastructure services for effective incident management.
- Document and implement preventive measures in coordination with quality teams and business analysts.
- Communicate incidents and decisions with an understanding of business processes and priorities.
Daily Activities:
- During Business Hours:
- Deepen knowledge of CMS and Assets domains.
- Support core areas, collaborate with the testing chapters, and coordinate incident & problem management.
- Act as first point of contact for high priority incidents and continuously collaborate with product teams.
- Set up preventive measures to improve security and availability.
- Maintain up-to-date incident-related documentation and application designs.
- Outside Business Hours:
- Operate in a 24/7 rotational mode.
- Activate failsafe processes and handle incident management.
- Collaborate with IT infrastructure services and maintain documentation knowledge.
