Company Description
The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.
Job Description
What you'll do...
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Assist the F&B department with daily administrative tasks
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Help cover service when necessary (increase of activity, sickness, etc.)
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Help the operational team by creating the SOP according to the needs and requests of the managers
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Understand the needs in terms of staff according to the days/events/trainings
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Be the link between the hotel and the “Occasionnels” (extras, students and flexi) and communicate their shifts on a weekly basis via Strobbo.
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Help managers in different projects
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Distribute the uniforms and maintain the stock and initiate the ordering process when the stock is too low.
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Create, update and communicate food and drink bibles, new menus and tastings
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Help the hostesses if necessary
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Know how to use the different tools (Sevenrooms, Micros, etc.)
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Analyze and respond to customer comments (Trip Advisor, Google review, etc.)
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Create and collect information in order to establish various reports
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Be the Micros referent (Micros champion)
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Track labor costs
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Assistance in the preparation of schedules via Strobbo
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Participation and animation of team briefings
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Purchase orders and tracking
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Participation in end-of-month inventories
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Collateral
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Assistance in creating and updating menus
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Management of Sevenrooms with F&B Reservation Agent
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Creation and monitoring of various F&B projects
Qualifications
What we're looking for...
- Individuals. You’re looking for a place where you can be you; no clones in suits here
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Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
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You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
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You’re not precious. We leave our egos at the door and help get things done
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You’re up for doing things differently and trying (almost) everything once
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If we got stuck in a lift together we’d have a good time and share a few laughs
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You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
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550€/month
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Reimbursement of transport cost 80%
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Food on us during your shift
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Enjoy a free night at The Hoxton and a meal for two when you first start with us
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Excellent discounts across the global Ennismore family for you and your nearest and dearest
