As our Asses & Develop Operational Excellence Manager, you play a key role in optimizing Talent processes, driving digital innovation, and ensuring high-quality operational execution across our learning, performance, succession and data management domains.
Your tasks
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Analyze, and optimize all our running Talent processes (learning, performance, succession, data flows).
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Develop and implement standards, guidelines, and SOPs for Talent processes.
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Build KPI frameworks to measure process quality, effectiveness, and performance.
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Lead, coach, and develop a team of administrative and project team members.
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Stimulate skill development in process improvement and digital content governance.
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Drive digital innovation, including workflow automation and HRIS improvements.
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Ensure governance and compliance of online learning content (GDPR, licences, accessibility).
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Apply lean and automation principles to improve efficiency, quality, and lead times.
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Monitor performance through trend analysis, reporting, and improvement recommendations.
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Translate HR strategy into operational objectives in collaboration with process owners.
