Job Description - Senior Business Project Manager
Sector: Financial Services (Retail Banking)
Role Type: Business Project Manager (Senior Level)
Location: Belgium (Hybrid)
Experience: 7+ years
Languages: English (mandatory) | French and/or Dutch
Primary Purpose
The Senior Business Project Manager leads and coordinates end-to-end business delivery within large-scale transformation programs in the financial sector.
The role ensures full alignment across Business, IT, Operations, Testing, and external providers, driving consistent and high-quality delivery from design through implementation and into BAU transition.
This position oversees multiple squads and streams, ensuring strong governance, coordination, and execution discipline in a complex, fast-paced transformation environment.
Key Responsibilities
1. Business Delivery Management
Define and drive end-to-end business delivery plans (scope, timelines, resources, dependencies, deliverables)
Coordinate delivery across multiple squads and workstreams
Ensure high-quality, on-time execution of business deliverables
Anticipate resource needs and ensure effective allocation and planning
Proactively manage risks, dependencies, and delivery issues
2. Business Analysis Leadership & Coordination
Lead and support Business Analysts across multiple squads
Ensure clear prioritization, follow-up, and structured execution
Provide guidance, direction, and support to BA teams
Facilitate strong collaboration between Program Management, Business, and IT teams
Support Lead Business Analysts in their squad responsibilities
3. Functional Coordination & Governance
Orchestrate and manage multiple backlogs across the domain
Ensure alignment with the overall domain roadmap and priorities
Prevent duplication, inconsistencies, and gaps across squads
Ensure end-to-end functional consistency across processes, epics, and providers
Guarantee completeness and quality of functional design across all streams
4. Stakeholder & Provider Management
Act as key interface between Business, IT, and external providers
Coordinate cross-team functional alignment and decision-making
Manage escalations and ensure resolution of complex cross-stream issues
Support transition into BAU after go-live
Interface with:
Operations (validation and onboarding readiness)
Testing teams
Data migration teams
Development and defect resolution teams
5. Issue & Escalation Management
Own resolution of critical functional issues and escalations
Conduct deep-dive analysis on complex functional challenges
Ensure timely, structured resolution across all stakeholders
Act as escalation point for functional topics across squads and providers
Ensure full follow-up until complete issue closure
Required Skills & Experience
Education
Bachelor's degree in Economics, Finance, IT, or equivalent
Experience
7+ years of experience in Project Management roles, ideally in large-scale IT transformation programs
Proven track record as a Business Project Manager in complex environments
Strong Business Analyst background is a plus
Experience in Retail Banking and financial services environments
Experience in Core Banking implementation is a strong asset
Exposure to large-scale transformation programs is essential
Key Competencies
Strong leadership and coordination skills across multiple teams
Excellent stakeholder management and influencing skills
Ability to manage complex, multi-squad environments
Strong analytical and structured problem-solving mindset
Proactive, delivery-focused, and accountable approach
Strong communication and escalation management skills
Comfortable operating in high-pressure transformation contexts
