At Dalux, success is about people as much as technology. We’re now looking for a French-speaking Customer Success Manager to join our team in Brussels. From here, you’ll help us support our growing customer base and strengthen Dalux’s role in the French-speaking construction and real estate market in Belgium and possible supporting activities in Montreal, Canada.
Your role
As a Customer Success Manager, you’ll be the trusted partner for our customers – making sure they not only use Dalux but truly benefit from it. You’ll build lasting relationships, help with onboarding and training, and ensure our clients feel supported every step of the way.
You responsibilities:
- Guide and support customers through onboarding, implementation, and training.
- Build long-term relationships by being a reliable and approachable partner.
- Present and demonstrate Dalux software in an engaging, practical way.
- Represent Dalux at industry events, seminars, and knowledge-sharing sessions.
- Reach out proactively to customers and create new opportunities for collaboration.
What you bring
- Experience with BIM and/or digital construction.
- A background in construction or real estate is an advantage.
- A natural talent for building trust and creating strong networks.
- Curiosity and the willingness to dive into software to help others learn.
- Fluent in French and the ability to communicate in English.
What we offer
At Dalux, we’re proud of our flat and supportive culture. We believe work should be both meaningful and enjoyable – whether that means helping clients succeed, sharing knowledge with teammates, or joining our or after-work gathering. You will fill a role with real impact on how Dalux grows in Belgium. A supportive and international team based locally in Brussels. Learning opportunities through workshops, peer sessions, and international meetups. Fun and processional quarterly trips to our HQ in Copenhagen. A friendly workplace with space for both professional and personal growth.
Ready to join us? Send us your CV and application in English via our career site.
Application deadline:
As soon as possible
