Domain Manager ICT – Commercial & Sender Platforms
At bnode, we are accelerating our transformation into a data-driven, omni-commerce logistics player. To support this ambition, we are looking for a Domain Manager ICT – Commercial & Sender Platforms to lead the delivery and evolution of key platforms across Sender, Product & Pricing, and Sales & Marketing.
This is a high-impact leadership role within our Solution Delivery organisation, combining large-scale transformation, platform ownership, and continuous delivery across multiple business-critical domains.
Your role
You lead the ICT domain responsible for delivering and evolving solutions across:
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Sender platforms (strategic build and transformation)
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Product & Pricing systems
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Sales & Marketing platforms (Microsoft Dynamics 365 CRM)
You act as a delivery leader, ensuring solutions are scalable, integrated, and aligned with business priorities while delivering tangible value.
Key responsibilities
Strategic delivery leadership
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Lead a major end-to-end initiative to design and implement a new Sender platform, from concept through to delivery
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Define and execute build vs buy vs partner strategies
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Transition initiatives into sustainable product and operational models
Multi-domain ownership
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Oversee delivery across Sender, Product & Pricing, and Sales & Marketing
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Balance large transformation programmes with ongoing enhancements of existing platforms
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Ensure alignment, prioritisation, and consistency across domains
CRM & commercial platforms
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Drive the evolution of Microsoft Dynamics 365 CRM supporting Sales and Marketing
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Ensure strong adoption, continuous improvement, and clear business value realisation
Delivery excellence
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Ensure structured backlog management, high-quality releases, and predictable delivery
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Cover the full lifecycle: business analysis, solution design, development, testing, release, and operations
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Set up and lead delivery teams, both internal and external
Stakeholder leadership
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Act as a trusted partner to business leaders across Sales, Marketing, Product, and Operations
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Translate business priorities into actionable delivery roadmaps
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Navigate complex, multi-stakeholder environments with confidence
Team leadership
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Lead cross-functional teams including product owners, analysts, and development teams
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Build and evolve the delivery organisation to support growth and transformation
Your profile
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Proven experience leading complex, multi-domain delivery environments
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Strong track record in end-to-end platform implementation (greenfield or major transformation)
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Experience across customer platforms, CRM, or commercial IT domains
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Solid exposure to Microsoft Dynamics 365 CRM
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Ability to operate across strategy, delivery, and operations simultaneously
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Strong leadership and stakeholder management skills in complex organisations
#LI-BP6 #Bnode
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