JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position Summary & Goals
Procter & Gamble is one of our global key accounts and with this team we are thriving for excellence. As a Workplace Operations Leader your main goals will be to:
Support the Chief Engineer in managing building related engineering services in both maintenance, repairs, projects and general site operational activities.
Deliver a cost- and quality-efficient technical service, within a safe working environment for direct reporting lines and all sub-contractors.
Identify & implement innovative ways to enhance service delivery to the customer, in a sustainable manner.
Proactively participate to create and enhance a culture of OneTeam and ensure integration of yourself and your team members within the wider workplace team on-site.
Responsibility for the infrastructure maintenance and engineering delivery.
Duties & Responsibilities
Manage and/or implement Engineering contracts with vendors and partners in cooperation with the Purchasing department. Monitor effective delivery of these contracts.
Update, improve and oversee the content of all Engineering Site Operating Procedures (SOP) and follow-up on regular (repetitive) training on these SOP’s to ensure team members know what to do in each situation and what procedures to follow.
Support the site Chief Engineer to manage, monitor and improve a planned preventative maintenance program across the site, by managing Corrigo data and assets.
Prepare and keep-up-to-date a long term capital infrastructure planning and align with the JLL site leader and Chief Engineer on priorities for investments.
Maintain a clear overview on system ownership within the Engineering team and with cooperation between various partners, client-stakeholders and colleagues (eg: thermal safety owner , electrical safety owner , steam system owner)
Contribute to provide uninterrupted (24h/365d/y) utilities and technical services to match contracted requirements. (BMS Desigo CC system. HVAC, MV & LV, plumbing, Fire Life Safety systems)
Support the effective delivery of implemented HS&E policies and practices within the engineering department.
Support project managers in the technical delivery of capital investment projects.
Support Technology deployment and implementation on site.
Contribute to provide uninterrupted (24h/365d/y) utilities and technical services to match contracted requirements. (BMS Desigo CC system. HVAC, MV & LV, plumbing, Fire Life Safety systems)
Support the effective delivery of implemented HS&E policies and practices within the engineering department.
Support project managers in the technical delivery of capital investment projects.
Support Technology deployment and implementation on site.
Financial
Support management of the Engineering budget by indicating repetitive maintenance schedules and costs, spare parts stock management and proper administration of goods receipts and invoices received.
Plan, monitor and decrease expenditure in controllable and non-controllable areas including generating, implementing, and demonstrating energy-saving initiatives.
Realize cost savings within the confines of quality preventative maintenance.
Compliance
Develop and maintain a critical spare parts program for the site, minimizing risks for operational down-time. Advise the JLL Site Leader and Chief Engineer on priorities for risk mitigation.
Ensure that statutory, JLL, client and other contracted HS&E and Risk Management requirements are met or exceeded, working in collaboration with the Health & Safety Leader and Chief Engineer.
Attending required internal and external meetings.
Perform validation of Corrigo asset data quality, accuracy and attribute completeness.
Ensure the site Engineering & Operations team delivers and meets all requirements as outlined by the client’s Quality Assurance group.
People
Ensure a high level of team spirit amongst all colleagues and contractors, by demonstrating common values and having a pro-active can-do attitude.
Support site leadership to ensure that the full team matches or exceeds customer service expectations for Infrastructure.
The performance on this role is evaluated by several indicators. These include :
Critical Process Indicators, Joint-Business Plan & Key Performance Indicator tracking systems.
Safety and Engineering audit outcomes
Agreed cost savings initiatives
Structural Integrity audit
Client Technical safety qualifications for electrical, thermal and Pressure vessel systems
Quality Assurance Program delivery
Project Tracker metrics
Strategic planning initiatives for the reduction of green house gas emissions
Key Competencies
The below set of skills will contribute to the effective delivery of this role and to the JLL culture and values.
Good written and spoken English.
Good Flemish/Dutch or French
Leadership and conflict resolution skills, along with strong prioritisation abilities – must be competent in the evaluation of data and generation of effective action
Demonstrates a good working knowledge of buildings services installations including HVAC, Electrical and Mechanical systems.
Proven ability to work effectively with diverse teams and customers.
Lead by example to create positive culture change and motivate people.
Vision to link customer needs with what can be made technologically/logistically possible – capacity to think broadly about how to improve existing processes by applying new ideas.
Negotiation abilities to enable effective operation of the team, and facilitate successful customer relationships in the long term.
Good collaborator, able to generate or secure necessary resources from within or outside of the wider organisation.
Ability to generate morale and esprit de corps – manages openly and facilitatively to leverage the skills of all to the team’s best advantage.
PC skills: fluency in O365, with focus on Excel.
PC skills: easy to adopt to systems like a BMS, ticket system, financial systems, etc.
Result-oriented: does what it takes to deliver, doesn’t make excuses.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
