The Revenue Operations Manager owns the systems, data, and processes that make revenue predictable and help it grow. You will work hand-in-hand with our Senior Director of Sales, who owns the direct sales motion. That means tight alignment on pipeline, handoffs, expansion strategy, and the systems that support all of it.
This role is open to candidates based outside the US — LatAm, Israel, and Europe are all strong fits. You will manage a distributed team that spans US and offshore, so experience leading across time zones is a requirement, not a checkbox.
We're looking for someone who has built these systems before, is comfortable owning a P&L-adjacent function, and wants to do the most important work of their career at a company that is actively shaping the future of unattended retail.
Own HubSpot — data quality, pipeline hygiene, reporting infrastructure, and user adoption across the revenue org
Build dashboards that give leadership a real-time view into pipeline health, retention risk, and expansion opportunity
Partner tightly with the Senior Director of Sales and the broader sales team on forecasting, territory planning, and handoff process — you need to be in lockstep
Design and document the processes, handoffs, and playbooks that let us scale without breaking
Manage a distributed team across US and offshore time zones — you are comfortable running an async-first operation when needed
Lead our systems evaluation — we are mid-migration on financial infrastructure and need someone who can think about the full stack
Partner with Finance on forecasting — your retention and expansion data feeds the revenue model
Revenue Project Management team- ensuring that project revenue is recognized based on actual milestones and work progress
5+ years across RevOps or GTM operations
Experience managing distributed teams across time zones — US + offshore — is required, not preferred
Experience in B2B SaaS, ideally with both enterprise and mid-market motion
Has built or rebuilt a RevOps function — not just managed within one
Comfortable presenting to a board and running QBRs with enterprise customers in the same week
You think in systems. You see how CS, support, marketing, and ops connect and you build accordingly
You are metrics-first. You know GRR, NRR, CAC, LTV, pipeline coverage, and time-to-value — and you use them to make decisions, not just to report
You are a builder. We do not have perfect systems. You will inherit work in progress and make it better
You can hire and develop people. The team you inherit is good. Your job is to make them great
You have an ownership mentality. If revenue retention is soft, that is your problem to solve — not someone else's to escalate to
Deep HubSpot proficiency — this is our CRM and you need to own it, not just use it
Comfortable with BI and data visualization tools (Looker, Tableau, or equivalent)
Strong Excel/Sheets modeling ability — you should be able to build a retention cohort model from scratch
Familiarity with CS platforms (Gainsight, ChurnZero, or similar) a strong plus
Experience evaluating or implementing ERP/financial systems a plus (NetSuite)
Comfort operating async across time zones — strong written communication is non-negotiable in a distributed environment
You get frustrated when teams are misaligned and you actually fix it rather than work around it
You have walked into a company with messy data, fragmented processes, and unclear ownership — and you cleaned it up
You want to be at the table when strategic decisions are made, not handed the output after the fact
You are comfortable with the ambiguity of a startup and energized by what that means — not anxious about what hasn't been built yet
You want to build something. Not optimize a machine someone else built. Build.
Reports To
COO
Direct Reports
Sales Operations
Location
Remote — LatAm, Europe preferred
$25–$35/hr base plus commission/bonus. Flexible remote work environment
Panoptyc is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
