Food & Beverage Manager – Martin’s Agora City Resort
Martin’s Agora City Resort is much more than a hotel. It is a vibrant destination where travellers, business guests and a loyal local clientele come together.
With B’Comme Brasserie, Di’Vino Wine Bar, our meeting and event spaces, and our breakfast operations, we are currently looking for a Food & Beverage Manager who can bring energy, leadership and ambition to our F&B activities every day.
We are looking for a passionate, hands-on personality, close to their teams, strongly guest-focused and driven by a genuine entrepreneurial spirit.
Your role:
You are the driving force behind all Food & Beverage activities across the Resort.
Highly visible on the floor, you support your teams in their daily operations, help them develop their potential and ensure an outstanding guest experience at all times.
You are also a true business developer, constantly looking for new ideas and opportunities to increase the visibility, attractiveness and performance of our outlets.
Your main responsibilities:
- Manage, lead and support the teams of B’Comme Brasserie, Di’Vino Wine Bar, breakfast operations, and meetings & banqueting.
- Maintain a strong presence on the floor and actively support teams during service.
- Ensure a warm welcome and consistently high-quality guest experience.
- Drive revenue through commercial initiatives, events and new business opportunities.
- Proactively develop ideas to bring our outlets to life, such as themed evenings, wine tastings, partnerships and special events.
- Actively contribute to local and digital communication, including social media, visibility initiatives and collaborations with businesses and organisations in Louvain-la-Neuve and the surrounding region.
- Build and strengthen relationships with our local clientele.
- Monitor and manage key performance indicators, including revenue, margins, productivity and guest satisfaction.
- Work closely with the Executive Chef to ensure seamless cooperation and strong synergy between the kitchen and front-of-house teams.
- Collaborate closely with the Sales and Events teams to develop sales, maximise every commercial opportunity and deliver an excellent guest experience.
- Ensure compliance with Martin’s Hotels standards and HACCP requirements.
Your profile :
You enjoy being at the heart of the action. Above all, you are a hands-on manager who naturally takes their place alongside both teams and guests.
You have an entrepreneurial mindset, enjoy developing new projects and are motivated by the opportunity to grow and evolve an F&B operation.
You bring:
- Proven experience in the management of a restaurant and/or Food & Beverage department.
- The ability to engage, inspire and develop diverse teams, including permanent employees, flexi-job workers, students and temporary staff, while creating a strong sense of teamwork.
- A dynamic, positive and inspiring personality.
- Excellent organisational skills and a strong ability to anticipate operational needs.
- A high level of responsibility and autonomy.
- Good knowledge of wine and a genuine interest in oenology.
- A strong commercial mindset.
- Good knowledge of social media and local communication.
- Fluency in French and English. Knowledge of Dutch is a strong asset.
What we offer:
- A key position within a recognised and dynamic Resort.
- The autonomy and freedom to develop and implement your own ideas.
- A diverse clientele combining local guests, business travellers, leisure guests and events.
- An attractive salary package based on your experience.
- Meal vouchers, group insurance and hospitalisation insurance.
- Opportunities for professional development and career progression.
Rémunération : 3 000,00€ à 5 000,00€ par mois
Avantages :
- Assurance groupe
- Assurance hospitalisation
- Assurance vie
- Chèques repas
- Éco-chèques
- Ordinateur de fonction
- Remboursement des frais de téléphone
- Remboursement des frais de voyage
- Salle de sport sur place
Lieu du poste : En présentiel
