Are you someone who gets energy from helping customers, likes to maintain an overview, and can effortlessly switch between administration, telephony, and planning? Do you work accurately, but also think in a solution-oriented way? Then you might be the colleague we are looking for for our department immobiles.
As an administrative assistant on our immobiles department You are an important link between our customers, internal teams, and planning. You ensure that requests are processed correctly, customers are well-assisted, and everything runs smoothly behind the scenes.
- You are it First point of contact for customers via e-mail and phone and ensures a professional and friendly follow-up.
- You treat Enquiries and complaints in primary care The team leader is involved when extra support is needed.
- You're watching incoming requests thoroughly and in detail This is assessed to see if it can be correctly and feasibly scheduled and executed.
- India If a request cannot be immediately fulfilled, you contact the customer yourself and think Me oversolutions and alternatives.
- You support the daily operations by to be a backup for the planning of our fitters and guards the continuity.
- You love customer contact Communicates fluently, both by telephone and in writing.
- You work accurate and structured, even when multiple cases are running concurrently.
- You are thinking in solutions keeps a cool head in the event of changes or unexpected developments.
- You have strong administrative skills and a keen eye for detail.
- You are flexible and happy to help out wherever needed.
- Experience in administration, planning or customer service is a plus, but we consider motivation and eagerness to learn to be at least as important.
- A varied role with a great deal of responsibility and impact.
- A close-knit team where colleagues support each other.
- Room to take initiative and contribute ideas.
- A sound onTheJob training so you can get to know our processes and services well.
- A good salary package with extra-legal benefits such as a company car, meal vouchers, and hospitalisation insurance.
Ready to make a difference with excellent and high-quality service delivery at our plate department?
Send us your application. with CV to [email protected].
