Job Ref: INT25481
Branch: Holiday Inn Express and Suites - Ghent
Location: Holiday Inn Express and Suites, Ghent Akkerhage
Salary/Benefits: Competitive salary + DKV insurance, €8 meal vouchers, €250 eco vouchers IHG staff discounts.
Contract type: Permanent
Hours: Full Time
Shift pattern: Part-time night and part-time day reception shifts
Hours per week: 38
Posted date: 25/06/2026
Closing date: 25/07/2026
Are you flexible, service-minded, and comfortable working both day and night shifts? Do you enjoy welcoming guests while also taking responsibility when the hotel is at its quietest?
Holiday Inn Ghent is looking for a versatile Receptionist who combines part-time day and night shifts and becomes a trusted point of contact for our guests at any hour.
As a Receptionist, you are one of the first and last faces our guests see. During the day, you create a warm and professional welcome. During the night, you ensure peace, safety and smooth operations while the hotel sleeps.
This varied role combines hospitality, responsibility, and independence.
Front Office Guest Service
- Welcoming guests and handling check-ins and check-outs (day and night).
- Providing information about the hotel and the city of Ghent.
- Answering phone calls and emails professionally.
- Resolving guest questions, requests, and concerns efficiently.
- Handling payments and administrative tasks.
Night Responsibilities
- Ensuring safety and quiet during night hours.
- Performing control rounds in and around the hotel.
- Monitoring access to the hotel.
- Preparing daily reports (occupancy, revenue figures, statistics).
- Supporting light operational tasks where needed.
General Support
- Collaborating with housekeeping, breakfast, and other departments.
- Helping ensure the lobby and reception area remain tidy and welcoming.
- Supporting bar service or small guest requests when required.
In short: you are host, problem-solver and reliable presence, both by day and by night.
- You remain calm, friendly and solution-oriented.
- You enjoy working independently but know when to align with colleagues.
- Night and weekend shifts are no problem for you.
- You're looking for a full-time or part-time job (38h or fewer).
- You speak fluent Dutch and English.
- Experience in hospitality, reception or security is a plus, especially night shift experience.
- You’re comfortable with computers or learn new systems quickly.
A diploma is less important than your reliability, sense of responsibility and service-minded attitude.
- A permanent contract.
- A competitive salary package, including:
- Hospitalization insurance (DKV)
- Meal vouchers of €10 per worked day
- Annual eco vouchers of €250
- Staff discount in IHG hotels worldwide
- A flexible work schedule: we support a healthy work-life balance and adapt to each other’s needs. A non-traditional 9-to-5 schedule has its perks - pick up your kids from school, attend that Tuesday sports class, or enjoy free time while others are working.
- Growth opportunities through training with IHG, Aimbridge, and Horeca Forma.
- An open work atmosphere where you can be yourself, work with great colleagues, and enjoy your job.
Holiday Inn Express Suites opened in late 2024 in Ghent. The hotel is located in a convenient spot along the E17 (exit U.Z. Gent), with free parking and excellent access for cyclists, e-scooters, and public transportation. We offer our guests a comfortable stay just outside the city center - close to everything Ghent has to offer.
Our location is easy to reach, wherever you’re coming from. The hotel is located at Akkerhage 2B, 9000 Ghent, near exit 9 (U.Z. Gent) of the E17. Coming by car? No worries - park in our spacious free parking lot. Cyclists, e-scooter riders, and speed pedelec users can follow safe, well-built bike paths right to our entrance, where a convenient bike shed awaits. Public transport is also nearby, with tram and bus stops within walking distance and smooth connections via De Lijn.
Click the ‘Apply Now’ button. Simply leave your CV and details at the bottom of the page.
Do we see a match? Then you’ll hear from us soon for an introductory meeting.
At Holiday Inn Express Suites, we believe in the power of a diverse team. We welcome applicants from all backgrounds, identities, and experience levels. What matters to us? Your enthusiasm, talent, and drive to help create a warm, welcoming place for everyone.
Ready to make an impact?
We look forward to hearing from you!
The Holiday Inn Express and Suites is opening in late 2024, expanding our footprint and solidifying our presence in the local market. We are thrilled to introduce the newest addition to the Holiday Inn Express family. With our grand opening, we extend a warm invitation to experience unparalleled comfort and convenience in one of Belgium's most charming cities. Situated within easy reach of Ghent's bustling city center, Holiday Inn Express Ghent offers the perfect blend of accessibility and tranquility. Whether you're here for business or leisure, our prime location ensures that you're just moments away from the city's cultural treasures, renowned restaurants, and vibrant nightlife.
This property is managed by Aimbridge Hospitality EMEA, a division of the esteemed Aimbridge Hospitality brand, overseeing a vast portfolio of over 1,600 hotels and resorts worldwide. From big brands like Hilton, Accor, Marriott, and IHG to boutique and independent hotels, Aimbridge Hospitality prides itself on excellence and diversity.
