At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group's growth. Here, hands-on experience matters, even the CEO pushes trolleys.
About Newrest
Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering "Unlimited" spirit, the Group operates in 53 countries with 60,000 employees. Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remote sites and Facility Management services, rail catering, airport and motorway concessions. More than just a company, Newrest represents a true family, with 97% of its capital owned by over 700 employees.
Our Belgium Operations
- Number of employees: 200
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Main activities: airline catering
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Key clients: world-renowned international clients
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Relevant information: 5000 meals per day, 10 long-haul flights per day
Your role:
- We are looking for a Production Manager to lead the production function for Brussels Unit.
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You will report to the Unit Manager
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You will manage the production team, including the Deputy Production Manager
Key responsibilities:
Strategy and operations
- Organize and plan production — quantities, volumes, work rhythm — in line with client specifications
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Define and implement the production line's operational strategy, consistent with Group policy
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Guarantee the smooth running of the production chain: manufacturing, methods, sourcing of products and equipment
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Set the key performance indicators to evaluate production operations, and report on them to management
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Anticipate critical events, identify resource needs and assign responsibilities for specific tasks, including deadlines and performance targets
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Manage production to absorb last-minute changes from flight schedule modifications or cancellations
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Run regular audits to sustain processes: gather reliable information, identify root causes and drive corrective action
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Collaborate with menu planning, procurement and logistics to ensure smooth coordination and inventory control
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Implement process improvements to increase efficiency, reduce waste and optimize costs
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Guarantee Newrest's commitments to its clients are met
Communication and management
- Communicate individual and collective cost, quality and delivery targets to the team, along with internal operating rules
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Share daily results with the team and identify improvement areas together
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Supervise the team and drive their skills development and efficiency
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Formalize procedures and working documents and make them available to the team
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Conduct performance reviews, recruitment and disciplinary interviews
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Get the team to buy into the requirements of the production system
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Alert the Unit Director to any major event within the teams (strike, accident, equipment failure, etc.)
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Report to management on production performance indicators and identified improvement areas
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Analyze and explain financial results, including production losses
Quality, hygiene, safety and security
- Own the HACCP follow-up and compliance with food hygiene standards
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Enforce security and safety procedures
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Ensure compliance with Group Hygiene & Quality policy and act on anomalies flagged by the Hygiene/Quality department
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Track non-conformities related to food safety and hygiene, and drive corrective actions
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Investigate and complete incident/accident documentation
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Manage complaints: analyze, act, and follow up
- 5+ years of experience at management level ideally in catering activities
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Master culinary production techniques, food legislation, the cold chain, and hygiene and safety rules
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Good knowledge of Word and Excel computer tools and will discover our production management ERP
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Proven experience managing large, diverse kitchen/production teams under strict deadlines
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Strong knowledge of HACCP and food safety standards (ISO, airline food safety protocols where applicable)
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Fluent in English, second language is a plus (Frecnh)
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Rigorous, organized, and have good interpersonal skills, good team spirit and good management of priorities and urgency.
What you should know before applying:
- Out of solidarity with our field teams, remote work is not available
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Versatility is key, even in support functions
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A strong corporate DNA based on commitment, responsibility, and team spirit
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A dynamic, international environment that is constantly evolving
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Double-digit growth since 2020
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€3.4 billion in revenue (2024/2025)
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Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
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In-house ERP system: Winrest
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A Graduate Program that develops young talent
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Management of the entire value chain: from raw material procurement to delivery on the tarmac
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Over 2 million meals served per day
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Group news available here: https://media.newrest.eu/
So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us! 