Poste
We are looking for a passionate Team Manager to lead our team in Brussels. In this pivotal role, you will elevate the client journey through exceptional client experiences, drive business performance and nurture the growth of talents embody the values of Louis Vuitton.
If you are driven by retail excellence and you are passionate developing high-performing team, this is a great opportunity to join our Maison.
Missions
Your key responsibilities
Recruit, inspire and empower your team to achieve excellence in performance and client experience.
Identify and nurture individual development needs, ensuring continuous training and growth.
Deliver regular, thoughtful performance evaluations to support long-term success.
Act as an ambassador, fostering a positive and inclusive environment aligned with Louis Vuitton values.
Client experiences excellence
Guide the team in delivering a refined selling ceremony rooted in savoir-faire and emotional connection.
Monitor client feedback and implement improvements to further enhance satisfaction.
Cultivate a true client-centric mindset through coaching, tools and data-driven insights.
Product expertise & sales performance
Maintain a good understanding of the Louis Vuitton universe, our collections, craftsmanship and heritage.
Ensure optimal product assortment and flawless visual representation in collaboration with Merchandising and Visual Merchandising.
Drive sales performance by setting smart objectives, analyzing results and implementing strategic actions and close collaboration with the Store Manager and internal business partners.
Identify growth opportunities for your business by follow trends and market developments and anticipate accordingly.
Operational excellence
Oversee daily operations in partnership with the Operations Manager, including inventory, shipping, and product flow.
Ensure a pristine, organized and visually inspiring environment that reflects the Louis Vuitton spirit.
Maintain full compliance with Maison policies, procedures and local regulations.
Profil
Your profile
Fluent in Dutch
At least 5 years of experience in a similar role
Strong client-relationship building with proven sales and business development impact
Experienced in leading, coaching, and developing high-performing teams of about 5-10 people
Solid product knowledge with expertise in Fashion & Leather Goods retail
Excellent priority and time management, collaboration and operational excellence
Inspiring leadership grounded in a client-centric mindset
Impact-driven, able to motivate and influence teams effectively
Growth-minded, continuously seeking improvement and innovation
Etapes de recrutement
Following the submission of your application, you will receive via email the first feedback on your application.
Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
Following the video interview, there will be (minimum) three rounds of interviews either via Zoom or in person (with Store Management team, Head Office Management team and HR) and a case study.
