Mission Overview:
We are seeking a Team Leader for a consultancy mission in the Group Life Insurance sector, representing Keystone Solutions. This role involves working on-site at our client's location, where you will be responsible for leading the policy servicing and underwriting team.
Key Responsibilities:
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Coordinate the policy servicing & underwriting (UW) team to ensure delivery of weekly tasks in line with team objectives, regulatory deadlines, and service SLAs.
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Set up a monitoring structure for the TechCom scope.
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Execute internal controls under the responsibility of the Team Lead.
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Develop an action plan to reduce the “Not In Time” backlog and support workload stabilization within the team.
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Coordinate weekly meetings and KPI monitoring.
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Ensure the necessary operational coordination within the team to support key project delivery.
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Collaborate closely with commercial and technical teams.
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Drive continuous improvement in team performance and processes.
Expected Profile:
Knowledge: Familiarity with coverage types such as life, death, disability, and hospitalization; understanding of group insurance contracts; knowledge of regulations related to extralegal benefits and taxation; and knowledge of Sigedis processes.-
Competencies: Clear communication skills to effectively interact with clients and brokers; case management abilities to handle multiple files while respecting legal deadlines; and proficiency in using internal tools like Excel, Word, and Outlook.
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Mindset: A service-oriented mindset with empathy, attention to detail, proactivity, flexibility, team spirit, and a solution-oriented approach.
As a consultant at Keystone Solutions, you will engage in dynamic projects that offer diverse challenges across various client environments. This role provides turbo-charged learning opportunities and supports your skyrocketing ambition for career growth. Being a
If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today .
Duration: As soon as possible - 30/09/2026 4 months • (full time)
Skills required:
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Internal Controls & Process Improvement - Level: Expert - Most recent: Any time
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Multitasking & Case Management - Level: Expert - Most recent: Any time
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Operational & KPI Management - Level: Expert - Most recent: Any time
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Stakeholder Communication - Level: Expert - Most recent: Any time
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Team Coordination & Leadership - Level: Expert - Most recent: Any time
Language requirements:
Dutch
Level Full professional proficiency
English
Level Professional working proficiency
French
Level Full professional proficiency
