You operate at the intersection of customer expectations, commercial objectives, and operational processes within an international environment. You take ownership, identify opportunities, and translate ideas into concrete actions.
- Act as the main point of contact for our Turkish and Bulgarian customers: resolve issues, answer questions, and ensure accurate follow-up
- Enhance service quality by gathering feedback, identifying inefficiencies, and clearly communicating our processes to customers
- Safeguard financial flows by supporting payment follow-up, handling invoice-related queries, and clarifying tax matters in collaboration with our credit team
- Stay organized and focused in a fast-paced environment, effectively managing shifting priorities with a strong attention to detail
This is you:
- Fluent in Turkish, Bulgarian, and English (both spoken and written); additional languages are a plus
- Experienced in a customer-focused role
- Structured, accurate, and always one step ahead
- Calm under pressure, with a practical, solution-oriented mindset
- Comfortable working independently
- Proactive, curious, and naturally service-oriented
Aanbod
What can you expect from our client?
- A competitive salary package starting at €3,600 gross per month
- Meal vouchers of €8 per worked day
- Eco vouchers worth €250 per year
- Commuting allowance
- A generous number of vacation days, including additional ADV days built up weekly
- A stable temporary assignment for several months
Bedrijfsinfo
As a Customer Service Representative, you represent a strong brand within an international network. Through a European network of truck stations, our client keeps international transport moving every day. From the Antwerp office, you become the trusted voice for European clients — leading logistics companies that rely on this service to stay on track.
Ready to get started? Apply easily via the link!
