Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders.
As part of Medical Devices, we are seeking a talented and experienced Senior Manager Clinical Contracts EMEA who will provide strategic and operational leadership for the EMEA Clinical Contracts and Payments function (CCA). The role leads a geographically dispersed team of Clinical Contract Associates responsible for Clinical Research Agreements, HCP Agreements, site budget negotiations, and payment activities supporting clinical research across EMEA.
The position is accountable for achieving regional contracting objectives, ensuring timely study startup and execution, managing contractual and compliance risks, and driving continuous improvement of contracting processes, systems, and business intelligence capabilities. The role partners with Legal, Office of Ethics & Compliance (OEC), Data Privacy, HE&R, Study Management, Site Management, Clinical Quality, Safety, and Risk Management functions to support Abbott's clinical research portfolio across the region.
Develop and execute the EMEA Clinical Contracts strategy to support regional and global clinical business objectives.
Lead workforce planning, resource allocation, succession planning, and talent development for the EMEA Clinical Contracts and Payments team.
Establish regional performance objectives, KPIs, and contracting metrics, and implement corrective actions when performance targets are at risk.
Provide leadership and oversight for complex contractual negotiations involving significant legal, regulatory, compliance, financial, or operational risk.
Serve as the primary EMEA escalation point for significant contracting, budget, payment, compliance, and site startup challenges.
Leads the development and expansion of EMEA contract and budget intelligence capabilities, including dashboards, metrics, reporting, forecasting, and business analytics that support strategic decision-making, resource planning, and operational performance management.
Acts as the primary regional business partner for Legal, OEC, Data Privacy, HE&R, Clinical Quality, Study Management, Site Management, Safety, and Risk Management organizations to resolve complex contractual, regulatory, and compliance issues affecting clinical study execution across EMEA.
Leads regional and global process improvement initiatives focused on contracting efficiency, standardization, scalability, compliance, and study startup performance.
Drives harmonization of contracting processes, templates, and best practices across EMEA while ensuring compliance with local requirements.
Provides recommendations to Clinical Operations leadership regarding organizational design, resource requirements, technology enhancements, and operational strategy.
Drives Site Management and Operations partnering to achieve regional and national goals and objectives.
Manages the EMEA CCA team. This may include but is not limited to:
Performs regular headcount report reviews and takes appropriate actions in collaboration with Manager to ensure headcount numbers are in line with GCO needs
Manages service providers that provide CCA contractor services
Supports career development of team members as well as creation and maintenance of talent profile, goals, and objectives planning
Establishes performance expectations, succession plans, and talent development strategies for CCA personnel.
Maintains a comprehensive understanding of clinical study protocols, study objectives, operational requirements, and country-specific regulations to support informed contracting decisions and successful study execution.
Supervises and/or supports Clinical HCP Agreements and Reimbursement in EMEA
Partners with Site Management Regional Leader and Site Operations Functional Leaders to achieve regional and national goals and objectives.
Provides input to Standard Operating Procedures (SOPs) and Work Instruction (DWIs).
Contributes to global/regional process improvement teams/task forces.
Leads cross-functional initiatives to mitigate operational risks impacting study timelines, regulatory compliance, quality objectives, and site activation targets.
Communicates and collaborates with all levels of employees, customers, contractors, and vendors.
Provides mentorship to a variety of clinical team members.
Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates effectiveness and appropriateness.
Exercises independent judgment in planning, organizing, and performing work, monitors performance and reports status as necessary.
Provides input to departmental Standard Operating Procedures (SOPs) and Departmental Work Instruction (DWIs).
